Customer Service

    Ditayangkan 03/October/2016


    Job Description :
    • Effectively manage incoming calls and e-mail from customer
    • Identify and assess customers’ needs to achieve satisfaction
    • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customer
    Requirements :
    • Willing to work on shift, including on public holidays
    • Proven customer support experience
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritise, and manage time effectively
    • Candidate must possess at least a Diploma/Bachelor's Degree, any field.

    Tutup pada 02/November/2016

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    PT Salam Wadah Karya

    PT Salam Wadah Karya

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    Jl. Nusa Indah Raya I Blok 37/14, Jakarta Timur

    Industri Perusahaan

    Automobil / Mesin Tambahan Automotif / Kendaraan

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