• Answers incoming calls
  • Directs call to guest rooms, staff, or departments through the switchboard or PBX system 
  • Places outgoing calls
  • Receives guest messages and deliver the same to the guest
  • Logs all wake-up call requests and performs wake-up call services
  • Provides information about office to guests
  • Understand the telephone operator board or PBX switchboard operations
  • Knows what action to take when an emergency call is required
  • Assists in reporting telephone equipment or service complaints and problems
  • To be fully aware of and adhere of health and safety, fire and bomb threat procedures
  • Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well
  • Must be polite and courteous while answering the phone
  • Keep records of calls placed and received by all departments and recording the call charges.
  • Minimum D3 from any major
  • Having experience minimum 2 years in Hotel as Front Desk
  • Fluent in English
  • Will be placed at BSD (Bumi Serpong Damai)
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Deskripsi Perusahaan

Founded in 1966 by Pierre Bellon in Marseilles, France, Sodexo is now the worldwide leader in Quality of Life services. For over 40 years, we have developed unique expertise, backed by nearly 428,000 employees in 80 countries across the globe.
In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. We develop, manage and deliver a unique array of On-site Services, Benefits & Rewards Services and Personal and Home Services for all our clients to improve the Quality of Life.
Our experiences with our over 75 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance…every day.
Our positioning in the services industry is original and unique. It is what makes our brand different. In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions.
Because quality of life plays a role in numerous settings, we offer our services in a broad range of sectors. We are the only company in the world that can offer our clients On-site Services, Benefits & Rewards Services, and Personal & Home Services in 80 countries.

On-site Services
Sodexo’s comprehensive, integrated solutions cover a wide range of services in a variety of working and living environments. We contribute to enhancing employees’ well-being, optimizing work processes and ensuring the proper functioning and safety of sites for companies, hospitals, university campuses, correctional facilities and large worksites.
Benefits & Rewards Services (formerly Motivation Solutions)
Our services (our Sodexo Pass includes offers for restaurants, gifts and transportation, etc.) provide access to a wide range of services that improve the quality of life of beneficiaries: employees, students, citizens… By improving daily life and work-life balance and recognizing effort, our solutions boost employee motivation and contribute to improve client’s performance.
Personal & Home Services
We also respond to the increasing need expressed by individuals for better work-life balance and greater personal fulfillment. Our childcare and concierge services as well as home services for dependent people improve the Quality of Daily Life of those we serve.
Quality of life and performance
Today, quality of life is recognized as a significant factor in the well-being of individuals, the progress of society and the performance of companies and organizations. Throughout the world, our clients' needs are evolving as a result of major economic, environmental and societal change. These needs are focused on three major performance factors:
  • people, to increase satisfaction and motivation in the workplace;
  • processes, to promote efficiency and improve overall performance;
  • infrastructure and equipment, to maximize use, profitability and reliability and help make living and working environments more attractive.