Deskripsi Pekerjaan

Customer Service Hotline

Specifically responsible to troubleshoot, diagnose, and repair reported software or hardware problems for Raptor customers.

Job Description

  • Resolve software or hardware problems reported by Raptor clients/customers via email, chat, or phone.
  • Document and report problems and resolution to the supervisor.
  • Coordinate with support engineers to solve the issues.


  • Diploma or Bachelor’s degree from a reputable university in IT or related field. Fresh graduates are welcome to apply.
  • Good communication skill.
  • Must able to speak Mandarin/Chinese.
  • Able to speak English is a plus.
  • Great attitude, have interest in IT (hardware & software), have initiative, diligent, meticulous, and willing to learn.
  • Duties will include shift, weekend, and holiday.

If you are as keen as us in providing excellent service and self-motivated, please submit your resume and expected salary.

Only shortlisted candidate who meets the requirement above will be invited for interview.

For more information please visit our website: Raptor Career

Tentang Perusahaan


Ruko Mega Grosir Cempaka Mas Jl Letjen Suprapto Ruko Mega Grosir Cempaka Mas Bl I/3 Cempaka Baru, Kemayoran Jakarta Pusat 10640 DKI Jakarta

No. Telepon

(021) 42885023


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