• Monitor biz operation
  • Monitor server, network
  • Investigate and find solution when trouble occurs (HW & SW incl. business application)
  • Escalation to upper layer (if necessary)
  • Maintain issue log
Requirements :
  • Maximum age 30 years old
  • Candidate must possess at least a Diploma, Bachelor's Degree, Engineering (Computer/Telecommunication) or equivalent.
  • Required skill(s): Troubleshooting Desktop, Notebook, Printer, MS Windows XP/7/8, SQL Server, SQL query, BAsic LAN, TCP / IP
  • At least 1 year(s) of working experience as IT Support / IT application support or infra / Network support.
  • Preferably Staff (non-management & non-supervisor)s specializing in Technical & Helpdesk Support or equivalent.
  • Contract position(s) available.
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Deskripsi Perusahaan

Partner to Lead
Moving toward excellence as an admired ICT solution provider, preferred place to build career and contributor of good values to stakeholders
Over the years (more than 20 years) Intikom has become a reliable IT resources for the clients in keeping them ahead in the industry and makes Intikom a partner to lead. It's reputation is gained through the long process and the commitment of it's management to be focused in IT business.
PT. Intikom Berlian Mustika was incorporated in April 1990. In April 1990 Intikom has signed Enterprise Standing Order (ESO) with USI-IBM , and become IBM Business Partner since 1993. Since then, Intikom also become a business partner for other world leading IT companies such as Cisco Systems Inc., Hewlett-Packard, Wincor Nixdorf and Microsoft.
Intikom works in partnerships with the world's leading companies to provide a comprehensive range of IT services and products for a broad client base. Its main services and products are consultancy, software customization & implementation assistance, education & training, software and hardware, system integration, e-commerce, networking and maintenance.
Partnership :
  • IBM, as Official IBM Business Partner since 1993 
  • Cisco System, as Cisco Premier Partner since 2001
  • Lexmark, as Lexmark Business Partner since 2004
  • HP, as HP Business Partner since 2005
  • Wincor Nixdorf, as Wincor Nixdorf since 2008
  • Microsoft, as Microsoft Certified Partner since 2008
  • Lenovo, as Lenovo Business Partner since 2010
  • Trend Micro, as TrendMicro Affinity One Partner since 2010
  • ACER, as Acer Corporate Service Partner since 2011
  • HP, as HP Gold Partner since 2011
  • Fujitsu, sebagai Fujitsu Select Partner sejak 2011
  • FIS, sebagai FiSGlobal Business Partner sejak 2012
  • Huawei, sebagai Huawei Business Partner sejak 2012
Service Points :
To support our clients accros Indonesia, INTIKOM also had Service Point accros Indonesia such follow :
- Medan - Pekanbaru - Padang - Jambi - Palembang - Bandar Lampung - Jakarta - Bandung - Semarang - Yogyakarta - Solo - Surabaya - Madiun - Malang - Surabaya - Denpasar - Kupang -- Pontianak - Balikpapan - Banjarmasin - Manado - Palu - Makassar - Manokwari
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Review ( PT Intikom Berlian Mustika )

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Current Employee
Gaji & Benefit
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Work/Life Balance
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Senior Manajemen
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Nilai & Budaya
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Jenjang Karir
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Hubungan antar rekan kerja sangat baik dan harmonis, sehingga tidak akan sulit untuk beradaptasi dengan lingkungan perusahaan. Manajemennya juga cukup profesional.


Untuk kenaikan gaji masih belum memuaskan karena nominalnya kurang signifikan. Selain itu, peluang karir pun masih belum terbuka untuk karyawan.