Deskripsi Pekerjaan


  • Provide end users with in-store support during the roll out and maintenance phase 
  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams 
  • Provide prompt and accurate feedback to customers 
  • Ensure proper recording and closure of all issues 
  • Prepare accurate and timely reports 
  • Document knowledge in the form of knowledge base tech notes and articles 
  • Familiar with web application such as HTML, PHP or Java 
  • Min. 2 years experiences on POS System for Technical support 
  • Java Programming experience and SQL Server Database will be an advantage
  • Ability to interpret and apply menu driven software reporting 
  • Ability to work independently and as part of a team 
  • Experience working with retail customers are preferred 
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Interested applicants may wish to email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified.
Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.
Teh Chiao Mei
People Profilers Pte Ltd
EA License Number: 02C4944
EA Registration Number: R1547935
100 Beach Road #33-06
Shaw Tower Singapore 189702
Tel: 6594 9890 Fax: 6835 7890

Tentang Perusahaan

Deskripsi Perusahaan
Since our humble beginnings in 2002, People Profilers has steadily grown from strength to strength. Our expertise in providing Human Capital consultancy to our clients – universally sought after skills and expertise in just about any sector– has allowed People Profilers to leave an imprint across various industries and build a reputation for competency and expertise.
What differentiates People Profilers from every other recruiter is our unwavering commitment to building relationships with our clients- understanding exactly what our clients are after, and allowing us to match their precise needs. We deliver human capital solutions that allow organisations and their employees to succeed.
Here at People Profilers, we pride ourselves on being a one-stop human capital solutions provider for your organisation. Our innovative and relationship-focused workforce solutions have been provided across a wide range of industries.
Our client prides itself as having been one of the major leaders in IT industry through innovation utilizing information technology in data processing operations, system integration, IT services and current ICT services. Our client is having workforce of more than 20,000 with global offices all over the world including America, Australia, China, Egypt, Europe, Germany, Hong Kong, Hungary, India, Indonesia, Iran, Korea, Malaysia, Middle East, Mexico, Netherlands, Vietnam, Thailand, Panama, Peru, Philippines, Poland, Russia, Saudi Arabia, Slovak and South Africa.

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