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Tenant Relation Officer (BETOS - Bekasi Timur)

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    • Serves customers by providing product and service information; resolving product and service problems.
    • To take responsibility for being the first point of contact for all callers to the Customer Service Centre and ensuring that a high quality of service is delivered at all times
    • To ensure that all calls to the Customer Service Centre are dealt with promptly, in line with agreed standards and targets
    • Service Centre, identify customer needs, and utilizing appropriate questioning and listening skills to identify and offer appropriate solutions
    • To ensure that all computerized systems are used effectively to help process customer enquiries and accurately maintaining all records in a time critical environment
    • Deal with all calls received within the Customer Service Centre in line with current
    • Service Level Agreements, policies and procedures
    • Carry out all administrative tasks relating to the Customer Service Centre and any necessary follow-up work in relation to incoming calls
     
    General Requirements:
     
    • Age 22-30 years old
    • Minimum Diploma Degree in Communication/Public Relation, preferably graduated from a reputable University
    • Minimum GPA 3,00
    • Has proven minimum 1 - 2 years working experience as Customer Service Relation in Property Business.
    • Excellent Computer skills (Ms Excel, Word, Outlook Express)
    • Excellent Communication skill in English, both oral and written is advantage
     
    Technical Requirements:
     
    • Communication skills
    • Negotiation skills
     
    Soft Skill Requirements:
     
    • Dynamic, able to work independently and in a team
    • Highly Motivated with spirit to learn new things
    • Good  problem solving, analytical and Leadership skill
     
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    Deskripsi Perusahaan

    Growth in Indonesia’s property industry has flourished in harmony with the country’s economic development. Sturdy constructions with highly aesthetical architecture in the form of apartments, landed houses and commercial complexes have increased rapidly.
     
    Binakarya Propertindo Group (Since 1994) has come as one of the country’s property developer and provider who actively partakes in the development dynamics. The opportunity to contribute its best work to the development of this nation has encourage the Company to consistently develop innovative products so as to ensure the delivery of high quality property products as demanded by the market.
     
    The Company is also committed to taking an active role as a property developer who cares about conservation of the environment as well as adopting practical strategies which enable the Company’s property products to serve as highly beneficial investment. 
     
    Our active role in the property Industry, product innovation, values on environmental conservation and leverage of investment value embedded in our property products will become our strength to welcome a brighter future. 
     

    Review ( PT Binakarya Agung Propertindo )


    1. 5
    Current Employee
    Gaji & Benefit
    1. 4
    Work/Life Balance
    1. 4
    Senior Manajemen
    1. 4
    Nilai & Budaya
    1. 5
    Jenjang Karir
    1. 4
    Pros

    Budaya perusahaan yang cocok bagi pemula dan cocok untuk anak muda dimana lingkungan yang saling mendukung dan rekan yang saling bekerja sama.

    Cons

    Lokasi perusahaan yang kurang strategis dan kurang familiar lokasinya sehingga sulit untuk mencari lokasi sehingga kurang efisien untuk karyawan yang bekerja di perusahaan.