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Customer Service - Temporary

Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

What’s the role?
We’re looking for Customer Service for temporary period to join our company.
 
Who are Hilti?
If you’re new to our industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and first-rate service. With some 23,000 people in more than 120 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career.
 
What does the role involve?
As a customer service temporary, you’ll be front-of-house for our esteemed and trusted brand. Ours is a premium product, and our customers expect outstanding service to match. When they call for advice, you’ll be there to answer any questions and to give each client relationship a friendly, personal touch. You’ll have a number of accounts, including small and large businesses, and you’ll deal with a range of specific Hilti products.
 
As part of our high-performing sales team, your job is about fostering our strong relationships to create loyal business partners. This means using your product knowledge to find solutions to their needs and to cross-sell our innovative tools with additional software and services. Your interaction with our customers is integral to both the success of our company and your promising career.
 
"93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people."
 
What do we offer?
We’ll give you all the training you need to excel in your role and, because we filter our calls, you’ll only be asked about products in your specialist area. You’ll also enjoy a positive and supportive team environment, reporting day to day to your Customer Service Supervisor.
 
Why should you apply?
We have an excellent mix of people and some of our best customer service joined us with no experience. So, if you’ve never worked in sales or construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
 
What you need is:
  • An excellent telephone manner
  • Exceptional interpersonal and negotiation skills
  • Good computer skills (ideally SAP)
  • High commitment to customer satisfaction
 
Lowongan pekerjaan ini kemungkinan telah berakhir.

Data pekerjaan

LokasiDKI Jakarta
IndustriArsitektur / Bangunan / Konstruksi
Open-Date2016-10-21
Close-Date2016-11-04
PerusahaanHilti Nusantara PT  lihat lowongan  lihat gaji  lihat review  lihat profil

Deskripsi Perusahaan

World leader, located in more than 120 countries on 5 continents, 20,000 team members, direct selling company, 200,000 customer contacts per day, more than 30 innovations per year – That’s Hilti !
 
We enthuse construction professionals with technologically-leading products, systems and services which outperform and outlast.
 
Discover a global company where you can develop your full potential!
 
History
Hilti provides leading-edge technology to the global construction industry. Hilti products, systems and services offer the construction professional innovative solutions with outstanding added value. The headquarters of the Hilti Group are in Schaan in the Principality of Liechtenstein.

Some 20,000 employees, in more than 120 countries around the world, enthuse their customers and build a better future. The corporate culture is founded on integrity, courage, teamwork and commitment.

Hilti excels through outstanding innovation, top quality, direct customer relations and effective marketing. Two-thirds of the employees work directly for the customer in sales organizations and in engineering, which means a total of more than 200,000 customer contacts every day. Hilti has its own production plants as well as research and development centers in Europe and Asia.

Founded in 1941, the worldwide Hilti Group evolved from a small family company. Since 2000, the Martin Hilti Family Trust holds all shares and, since January 2008, all participation certificates of Hilti Corporation. This safeguards the further development of the company founder Martin Hilti’s life’s work in the long term.

Hilti upholds a clear value orientation and pursues a policy of stakeholder value. Integrating the interests of all the company’s partners – customers, suppliers and employees – into its strategy and actively honoring its social and ecological responsibility creates the foundation of trust that makes possible the long-term success of the company.
 
 
Lowongan pekerjaan ini kemungkinan telah berakhir.

Mengapa bergabung dengan kami?

Our company is always searching for people who want to move things forward, and bring new perspective and innovative ideas. We continuously invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as to pursue a career as an expert. There are reasons to join Hilti:   Successful Company Our brand promise: “Hilti. Outperform. Outlast.” not only stands for premium products, systems and services. It also represents a successful corporate history and ambitious targets for the future with a clear vision and strategy. Hilti’s Champion 3C Strategy and associated initiatives ensure that we can not only maintain our leading position in the construction industry but also strengthen it.   Passion for People Development We continuously invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as promote a career as an expert. This is made possible by various development trainings and promotion opportunities. That it works is proven by the fact that around 80 percent of the management positions are filled with internal candidates.   Living the Corporate Culture How we work at Hilti and the way we treat each other is characterized by our corporate values: integrity, courage, teamwork and commitment. This unique corporate culture is the foundation for our long-term financial success that we combine with corporate responsibility. The corporate culture that we live on a daily basis is viewed as a journey – we call it “Our Culture Journey”.   Independent and Solid In 1941 Martin Hilti founded the company with 5 employees in a garage in the Principality of Liechtenstein. Today Hilti employs more than 20’000 people in 120 countries on 5 continents and is a global leader in the construction industry. All shares of the company are owned by the Martin Hilti Family Trust, which has a long-term oriented stakeholder approach. This guarantees Hilti’s independence and stability. We have ambitious targets for the future with a clear vision and strategy. High customer satisfaction, being “a great place to work” for all our team members and sustainable profitable growth are the strategic targets of our long-term vision.   Employer of choice Our team members’ voice is important. The annual employee opinion survey is a leadership scorecard and channel for the company to take action on the feedback provided. It works: 90% participation rate in the survey with 86% of the team members proud to work for Hilti. Something Hilti team members have long known is now being confirmed by external studies on employer attractiveness. Irrespective of location, whether in the USA, India, Poland, Singapore or in Germany – Hilti is popular. This confirms our ambition to be an employer of choice.  

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Review

Hilti Nusantara PT

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    13 Januari 2016
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    Pros
    Lingkungan kerja yang ada di perusahaan cukup baik dan nyaman. Hal ini membuat karyawan lebih nyaman dalam bekerja dan pekerjaan pun lebih maksimal.
    Cons
    Pekerjaan yang dilakukan menggunakan sistem target. Hal ini kadang membuat karyawan kesulitan untuk mencapai target tersebut dan memberikan tekanan yang cukup tinggi.