Customer Services Officer (Code : CSO)

Singapore Airlines Ltd


  • Should have at least Diploma (D3) degree from reputable university
  • Maximum 30 years old
  • Good command of written and spoken English and Bahasa Indonesia, other foreign languages will be an advantage
  • Must be customer oriented and able to work with other colleague and service partner staff effectively
  • Having the knowledge and ability in customer handling technique, traffic and cargo operations, procedures, general aviation and reservation will be an advantage
  • Must be able to do simple investigation with minimum supervision and have initiative when the situation requires.
  • Must be able to work independently and handle administrative task including writing reports and handling routine correspondence with service partner, Custom Immigration Quarantine (CIQ) as well as passengers.
  • Must be willing to work in irregular hours if needed including weekend and public holiday.
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Company Description

We are a global company dedicated to providing air transportation services of the highest quality. We are looking for high caliber candidates with high motivation, integrity, are dynamic for the position below: