MANAGE SERVICES COORDINATOR
- Statistical analysis and maintain KPI.
- Analysis & reporting Perform Network Availability and Cell Availability including problems on it.
- Perform acceptance test.
- Monitoring and supervise team member for troubleshooting and give the problem solving.
- Customer complaint resolutions.
- Planning tool maintenance and updating the same.
- Availability: Immediately.
- Prefer experience in ISAT MS Project.
- Have at least 3 years of 2G/3G GSM Network maintenance.
- Good knowledge in telecommunication tools, post report analysis and use of applications related to the operation maintenance service.
- Have knowledge of Radio Network Performance and system parameters.
- Excellent knowledge of installations and Commissioning role especially for Huawei and Ericsson equipment.
- Familiar with Nokia, Huawei and Ericsson Command Handling tools such as M2000, U2000, LCT, LMT, WinFiol, Cytrics, MiniLink Craft, OMT, OMTR, ect).
- Excellent Communication Skills.
- Good knowledge of Escalation step.
- Self-motivated, have good analytical and technical skills in preparing reports.
- Project location - Jabodetabek – West Java – Central Java.
- Basic Salary.
- BPJS Kesehatan & BPJS Ketenagakerjaan.