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CUSTOMER SERVICE TEAM LEADER

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    Responsibilities

    • Able to Lead, supervise and ensure the highest possible quality of customer service for our customers
    • Process order and manage relationship with hundreds of drivers In Indonesia
    • Ensure that processes are followed and bring in new ideas for improvement
    • Handle customers and drivers requests, as well as external communication with them
    • Multiple various projects to improve content of the website and quality of services
    • Constantly work towards improving customer experience

    Desired Skills and Experience

    • Strong interest in working in a dynamic start-up company environment
    • Strong interest in working in a customer service and support environment
    • Customer Oriented mindset
    • Minimum 2 years prior experience in a customer support or call center agent as a Supervisor/ Team Leader
    • Excellent communication, and customer interpersonal skills
    • English language skills

    What We Provide:

    • Highly competitive base salary (NET Salary)
    • Highly competitive sales commission on top of base salary

     

    If you feel that you can meet the qualification and up to the challenge, please send your complete application (application letter, resume, expected salary, and any  related supporting documents) and current color photograph at size 4 x 6 cm by clicking button below

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    Deskripsi Perusahaan

    Inspire Ventures is a venture capital investment and operating firm with over 150 staff across offices in Bangkok, Ho Chi Minh City, and Jakarta. We invest in, build, and operate tech startup companies with a focus on the Southeast Asia region