Deskripsi Pekerjaan


Job Responsibilities:
  • Develop and continuously refine distribution strategy balancing use of in-house delivery fleet (Zalora Delivery Express, ZDEX), existing delivery partners and new partners to improve customer experience and lower costs
  • Manage day to day operations and build processes supporting cost efficiency and high customer satisfaction
  • Manage relationships and build robust business processes with external delivery partners
  • Innovate use of external partners to build better customer experience
  • Optimize strategic value of ZDEX, currently present in JABODETABEK, Bandung, Denpasar, Surabaya, Medan, Makassar
  • Develop the distribution organization and ensure high focus on people development
  • Create transparency on department performance by reporting on both financial and non-financial KPIs, and push for ever more efficient operations
  • Drive implementation of continuous improvement agenda with the aim to develop world class operations
  • Ensure highest HSSE standards to ensure the workspace is safe and zero accidents
  • Be fully committed to building Zalora as the number one ecommerce!
Skills Qualifications:
  • You have an  outstanding ability to lead, drive change and motivate people
  • You have education from top ranked Indonesian or international universities with excellent academic results
  • You have >5 years relevant work experience from leading companies in the Operations industry or top consulting firms. Candidates with international experience or work experience from international companies preferred
  • You have excellent analytical skills and great attention to detail
  • Experience in developing and implementing operational process to ensure robustness, controls, speed and cost efficiency
  • Experience with the 3PL industry in Indonesia, preferably from both 3PL and user side
  • Strong negotiation skills, its in your DNA to don’t leave anything on the table
  • Strong Microsoft Office skills (Excel, Word and PowerPoint)
  • A dynamic personality, high level of enthusiasm and commitment
  • You speak native Bahasa and fluent English
  • You are excited to work in a multicultural and high pace environment

Tentang Perusahaan

Why join us

ZALORA entered the Asian market with a bang in late 2011 and hasn’t looked back. We are Asia’s number one fashion and beauty destination and the most visited fashion website in the region. We have a presence in Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam, Hong Kong, Australia and New Zealand, operating as ZALORA in Asia and THE ICONIC in Australia and New Zealand. We cultivate a dynamic environment, bringing together an unrivalled pool of talent from across the world. We are redefining online fashion throughout Asia, do you want to be a part of the team that is turning this dream into reality? ZALORA is a fashion center with extensive knowledge about styles and trends. We bring the best products from domestic and international.We are committed to providing service that exceeds customer expectations. What are you interested in joining the ZALORA vision?


Menara Bidakara 1 Lt. 17 ,Jl. Gatot Subroto kav. 71-73, South Jakarta, DKI Jakarta, Indonesia

No. Telepon



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