Resort Manager



    Main Responsibility
    The person hired for this position will be responsible for implementing, directing and coordinating all aspects of operations, from overarching hospitality philosophy to day-to-day staff management and guest relations.
    Job Description
    Strategic, plan, maintain
    • Oversee smooth functioning of all departments of the resort.
    • Create environment for good team work and team spirit among all staff.
    • Assist in all sales efforts defined by the Head Office.
    • Implement all procedures defined by the Head Office.
    • Report to Head Office on a regular basis via standardized processes and also by immediately raising any special issues.
    • Conduct daily briefing meetings with all staff.
    • Recruit (together with Head Office HR department), train and monitor and staff.

    • Monitor and control resources.
    • Ensure that all material is working in a correct, cost effective and timely manner.
    • Produce regular reports as requested from the Head Office
    • Oversee invoicing to customers, to the Head Office and others
    • Oversee spending in all departments.
    • Minimize cost at the same time making sure the service to customers is not negatively affected.

    • Purchase materials and make sure of there is enough stock.
    • Ensure that the equipment used is well maintained and serviced regularly.
    • Reduce waste.
    • Propose the types of equipment needed and how to make an optimal use of the resources.

    Coordinate and schedule
    • Coordinate, manage and monitor the workings of various departments in the organization.
    • Enable good team spirit.
    • Schedule daily briefing meetings with staff.

    • Oversee scheduling of events defined by the Head Office.
    • Schedule employee work hours.

    Guest and Public Relations
    • Be in close contact to the customers and make sure their needs are met and expectations exceeded.
    • Communicate with people outside the organization, representing the organization to customers, the public, government and others. This information can be exchanged in person, in writing, by telephone or e-mail.
    - minimum College degree
    - minimum 3 years experience
    - strong in operational
    - customer service oriented
    - good communications skills
    - initiative and result oriented
    - good English (spoken & written)
    - strong leadership skills
    - good analytical and problem solving skills
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    Deskripsi Perusahaan

    ONEWORLD retreats is travel agency offers personal and group journeys to the source of travel and life experiences through a combination of yoga, meditation, spa and deeper experience retreats.
    Besides retreats, we also offer Discovery Journeys, individual journeys of discovery that take you off the-beaten-track.