Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Main Responsibility
The person hired for this position will be responsible for implementing, directing and coordinating all aspects of operations, from overarching hospitality philosophy to day-to-day staff management and guest relations.
 
Job Description
 
Strategic, plan, maintain
• Oversee smooth functioning of all departments of the resort.
• Create environment for good team work and team spirit among all staff.
• Assist in all sales efforts defined by the Head Office.
• Implement all procedures defined by the Head Office.
• Report to Head Office on a regular basis via standardized processes and also by immediately raising any special issues.
• Conduct daily briefing meetings with all staff.
• Recruit (together with Head Office HR department), train and monitor and staff.

Financial
• Monitor and control resources.
• Ensure that all material is working in a correct, cost effective and timely manner.
• Produce regular reports as requested from the Head Office
• Oversee invoicing to customers, to the Head Office and others
• Oversee spending in all departments.
• Minimize cost at the same time making sure the service to customers is not negatively affected.

Logistic
• Purchase materials and make sure of there is enough stock.
• Ensure that the equipment used is well maintained and serviced regularly.
• Reduce waste.
• Propose the types of equipment needed and how to make an optimal use of the resources.

Coordinate and schedule
• Coordinate, manage and monitor the workings of various departments in the organization.
• Enable good team spirit.
• Schedule daily briefing meetings with staff.

• Oversee scheduling of events defined by the Head Office.
• Schedule employee work hours.

Guest and Public Relations
• Be in close contact to the customers and make sure their needs are met and expectations exceeded.
• Communicate with people outside the organization, representing the organization to customers, the public, government and others. This information can be exchanged in person, in writing, by telephone or e-mail.
 
 
QUALIFICATIONS:
 
- minimum College degree
- minimum 3 years experience
- strong in operational
- customer service oriented
- good communications skills
- initiative and result oriented
- good English (spoken & written)
- strong leadership skills
- good analytical and problem solving skills
 
 
 
 
 
 
 
 
 

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