- Candidate must possess at least a Diploma, Food & Beverage Services Management or equivalent.
- At least 2 year(s) of working experience in the related field is required for this position.
- Preferably Supervisor / Coordinators specializing in Food/Beverage/Restaurant Service or equivalent.
- Full-Time position(s) available.
DUTIES AND RESPONSIBILITIES:
- Meet and greet clients.
- Responsible for making the function space visually appealing and presenting the menu offering for the event.
- Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
- Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet
- Responsible for consistently implementing the service standards and operating procedures in the banquet service.
- Provide excellent customer service and ensure customer needs are met.
- Provide unique and creative ideas to enhance meetings & group experience.
- Should posses in depth Knowledge of Food and Beverage preparation and presentation.
- Supervise events and team members throughout service.
- Guide the Banquet servers in set up of tables and place settings.
- Be familiar with all current and upcoming event details.
- Resolve staff and customer concerns quickly and efficiently.
- Co-ordinate with the Kitchen department.
- Should be able to work under pressure and also work in long shifts.
- Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labour for monthly.
- Assist the Banquet Supervisor with scheduling, training and performance management.
- Organize Transportation of food and equipment to offsite catering events.
- Responsible for monthly inventory, consumption spreadsheet and banquet staff labours.
- Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
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Jalan T. CIk Ditiro No. 110, Medan, Indonesia