Helpdesk Officer



    Responsibilities :
    • System monitoring and maintenance.
    • First level support and handling for system related incidents.
    • Answers customer inquiries by clarifying desired information and providing information
    • Process recurring transaction.

    Requirements :
    • Age maximum 30 years
    • Minimum diploma degree from reputable university with minimum GPA 2.7, from Computer & Technical
    • Great communication skills and the ability to explain complex situation in a simple way.
    • Firm attitude, hard worker, fast learner and excellent teamwork.
    • Strong analytical, logical and systematical.
    • Willing to work in shift including weekend and public holidays

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    Plaza Kebon Sirih Jl Kb Sirih 17-19 Plaza Kebon Sirih Lt 7 Suite 705 Kebon Sirih, Menteng Jakarta Pusat 10340 DKI Jakarta

    Deskripsi Perusahaan

    A well established software company with focus in secure financial transaction processing, identity management,  and system integrations. Our products are mostly implemented in the Banking industry and Payment services. We are one of the biggest and most established players in the industry and we continuously expand our business into different industries.
    We deliver the most advanced and practical technologies to our customers to help our customers grow faster and better. Some of the technologies we deal with are:
    • Delivery Channels :: ATM, EDC, Kiosk, Teller, Mobile Banking, etc.
    • Payment Schemes :: Visa, MasterCard, ATM Bersama, Alto, Kartuku, etc.
    • Payment Gateways :: Telkom, Telkomsel, Indosat, XL, PLN, Pajak, TV, Blitz Megaplex, and other institutions
    • Smart Card :: EMV, NSICCS, e-Passport, e-ID, Contact/Contactless Prepaid
    • Biometric :: Recognition and Identification system based on Fingerprint, Face, Iris, Palm, Finger Vein, etc

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