Deskripsi Pekerjaan

Responsiblities :
  • Responsible for proactive relationship building with customers
  • Handling customer inquiries both telephonically and e-mail
  • Identyfying, escalate priority issues, and resolve customer complaints and concern by investigating problems
  • Completing call logs and produce call reports
  • Attend all company meeting, trainings and share applicable information with management and staff
  • Filling incident reports documents
  • Demontrate a high level of professionalism, honesty, integrity and work ethics
Requirements :
  • Candidate must possess at least a Diploma, Bachelor's Degree from reputable Universities with minimum GPA 2,8
  • Expert in Computer Skills, Especially in MS Office Application (Ms. Word, Ms. Excell, Ms. Power Point)
  • English minimum Passive and has excellent communication skill
  • Experience minimum 1 year in a call center environment (Inbond/Outbond)
  • Excellent problem-resolution skill and ability to multi-task in a fast-paced, high volume environment
  • Flexibility in responding to change or business needs
  • Display good adjustment, good analytical thinking, highly organized and proactive customer development
  • Love challenge, good interpersonal skill, honest, hard worker, high pace and high endurance

If you feel that you can meet the qualification and up for the challenge, please send your complete resume and current color photograph by clicking button bellow

 

Tentang Perusahaan

Address

Jl MH Thamrin Bl E-43/28-30 Lt 3 Gondangdia, Menteng Jakarta Pusat 10350 DKI Jakarta

No. Telepon

(021) 29923587

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