Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

JOB RESPONSIBILITIES
  • Ensure instrument analytical turnaround time (uptime/repair/maintenance)
  • Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)
  • Identify customer training requirements, and coach customers and share knowledge (education)
  • Identify and resolve customer pain points (troubleshooting)
  • Renewals of most of the assigned accounts (adhering to standard renewals procedures)
  • First line level service/fixes
  • Strong customer intimacy activities by build great business rapport
  • Pricing management
  • Strong business sense to increase current utilization
JOB REQUIRMENTS
  • Candidate must possess at least a Bachelor's Degree, Engineering (Electrical/Electronic), Engineering (Mechanical), Medical Science, Engineering (Mechatronic/Electromechanical) or equivalent.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Strong people management and communication skills
  • Trouble shooting/problem solving skills
  • Computer skills (word, excel, power point, internet savvy)
  • Negotiation skills
  • Strong sales skills
  • Customer orientation
  • Basic application know-how

Tentang Perusahaan

Address

Wisma Pondok Indah Jl Sultan Iskandar Muda Kav V-TA Wisma Pondok Indah II Suite 1000 Pondok Pinang, Kebayoran Lama Jakarta Selatan 12310 DKI Jakarta

No. Telepon

(021) 27587888

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