Customer Service

    Simpan

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    • Candidate must possess at least a SMU, Diploma, any field.
    • Required skill(s): communication skill, coordinating skill, document control, attentiveness, closing ability, persuation skill.
    • Required language(s): English, Bahasa Indonesia
    • At least 1 year(s) of working experience in the related field is required for this position.
    • Applicants must be willing to work in Jakarta Pusat.
    • Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent.
    • Full-Time position(s) available.
     
    Qualification:
    • Highly skilled in providing information regarding products and services of the company.
    • In-depth knowledge of taking orders, compute charges, and administer billing or payments.
    • Hands-on experience in reviewing, updating or making changes to customer accounts.
    • Track record of listening and responding to customers’ needs and concerns.
    • Able to handle returns and complaints effectively.
    • Demonstrated ability to record details of client contacts and service history.
    • Proven ability to determine answers and solutions quickly.
    • Special talent for handling irate and angry customers.
    • Making visit schedule for our engineer to customers.
    • Documentating all the work progress of engineering

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    Address

    Jl. Kyai Caringin No. 2A Cideng, Jakarta, Indonesia

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