Customer Relation Staff



    • Confer with customers by telephone or in person to provide information about products or services, take or enter orders.
    • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
    • Complete contract forms, prepare change of address records.
    • Determine charges for services requested.
    • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
    • Solicit sales of new or additional services or products.
    • Bachelor degree from Any major.
    • Possess an Outgoing Personality.
    • Fluent in English (Fluent in one or more Western European language or East Asian language will be an advantage).
    • At least 2 years experience working as a sales with broad knowledge in information technology or similar
    • Strong communication and interpersonal skills.
    • Good Looking and Well Groomed Appearance.
    • Computer-literate.
    • Creative Thinking.
    • Good Time Management Skill, Attention to detail, Customer Focus Orientation, Able to work with dateline and doing multitasking job.
    • Hard Working and Love Challenge.
    • Applicants must be willing to be placed in our Head Office (Jakarta).
    • Attractive Remuneration
    • Health Insurance
    • Opportunity to assigned overseas
    • Attractive Career Path
    Interested Candidate, Pl ease submit your latest CV and Photograph to :
    Citylofts Sudirman Unit 1512
    Jl. KH. Mas Mansyur No. 121
    Jakarta Pusat 10220
    Ke halaman perekrut
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    Deskripsi Perusahaan

    PT STAR Indonesia is:

    • A member of STAR Group (located in ramsen, swiss) which provide following services:
    o Language Solutions
    o Consulting Services
    o IT Services

    • A language solutions provider which offers services such as: Translation, Interpreting, copywriting, desktop publishing, printing and also recording.

    • Established in 1998, until today we have been provide high quality translation by recruiting only translators who combine extraordinary linguistic talents with specialized knowledge of technical and non-technical subjects. We are handling 3 main target languages for translation: Indonesian, Malay & Vietnamese.

    • A consulting service provider which offers services such as: Training, Advertising & marketing campaign, market research, mystery shopper, event organizer and head hunter.

    • An IT service provider which offers services such as: Software development and website development.

    • A service provider for controlled, secure information process needs – from technical editing to illustration and logistics tasks to user-based technical translation, including preparation for all media.

    • A manufacturer of industry-specific, complete software solutions with a comprehensive catalog of products for redundancy-free information production, storage, translation and fully automated publication on all media and in all languages.

    • Your international corporate communications management partner, with a worldwide client base established over 25 years.

    • A global player with a worldwide presence consisting of 46 offices in 31 countries and over 800 employees.

    • A developer of trendsetting and sustainable methods and solutions.
    The benefits of collaborating with STAR include:

    • Industry solutions and services from a single source.

    • High employee and management retention ensures continuity of knowledge and client-specific expertise.

    • Consistent use of our methods and concepts increases the ability to leverage information and avoid  repetition (STAR Delta Principle).

    • STAR's global infrastructure allows worldwide, market-specific implementation of your product communications in consideration of all linguistic and cultural factors.

    • Worldwide in-house production incorporating proven partners and avoiding uncontrolled subcontractor chains guarantees consistently high quality, deadline compliance and unsurpassed process security.

    • Over 180 languages are handled using proven and highly automated standard processes.

    • Maximum data security through controlled processes backed by the latest technology.

    • Corporate-wide, worldwide collaboration of all participants through corporate information networking.