Deskripsi Pekerjaan


Open to: Internal and External Candidates
Reference No.: VN/ID10/2016/075
Position Title: Care Coordination Assistant II
Duty Station: Jakarta
Classification: General Service Staff, Grade G-5
Base Salary: IDR  13,736,000,- per month
Type of Appointment: Fixed term, one year with possibility of extension (the first three months shall be considered as probation period)
Estimated Start Date: As soon as possible
Closing Date: 24 October 2016
IOM Indonesia carries out a care management programme for vulnerable migrant sub-groups (a monthly average number of 700-800 migrants - about 11%-12% of total of migrants under IOM-RCA care), to facilitate immediate and targeted care and protection assistance.  Vulnerable migrant sub-groups are classified into the following categories: 
  • elderly migrants in detention
  • migrants with disability in detention
  • sexual and gender-based violence victims
  • migrants with medical concern
  • persons at risk, in detention:  families, pregnant women, single parents, single women, men at risk; and
  • children at risk:  unaccompanied migrant children, children under 5yo in detention, separated children, and victims of child abuse. 
IOM case management, in this regard, is inclusive of the following: 
  • case-finding; 
  • case assessment;
  • care planning;
  • care coordination;
  • case closure (for time-limited interventions).
Under the overall supervision of the Senior Programme Coordinator and direct and functional supervision of Senior Finance Assistant (Grant Management), the ICARE Finance Assistant (Grants Management) will be responsible for managing and executing of ICARE2 grants, monitoring partners’ financial performance, and assisting other financial functions for the operational of ICARE 2 project.
  • Assist the Care Coordinator in the development of migrant’s care programme and establish mechanisms for standardized service delivery across various locations in Indonesia in coordination with Senior Programme Coordinator and Senior Migration Health Advisor for Indonesia.
  • Assist in the cross-cutting efforts from within IOM Indonesia’s RCA migrant cares services/operations, with focus on core process performance and strategic objectives of targeted care and protection assistance;
  • Assist in preparing monthly care management/situational reports;
  • Coordinate with other IOM units/colleagues, on migrant care and protection process-related issues and updates, and services delivery;
  • Assist preparation of training materials, as well as, co-facilitate training activities to the relevant actors on migrant care and protection;
  • Prepare and maintain beneficiaries Case Records such as case profiles and Case File Transmission which document all necessary information supporting eligibility for services and ensure compliance for the system.
  • In coordination with Care Coordinator, work collaboratively with relevant local authorities and maintain close links with the existing local systems with an orientation of system strengthening; and improving IOM’s capacity in responding to the beneficiaries needs.
  • Maintain data gathering and reporting on a periodic basis on the interventions undertaken by the migrant care assistant or social worker in the field with clear and concise recommendations for all staff concerned in meeting ICARE objectives.
  • Assist periodic assessments to review: policies and procedures; information management practices; program descriptions and eligibility criteria; ethics; partners performance and consistency of service delivery and make recommendations to the relevant program managers on ongoing program development, risk management and evaluation.
  • Maximize the linkage and usage of the RCA database – RAMS – into overall care management programming;
  • Provide quantitative and qualitative RAMS-data analysis/reports.
  • Ensure the veracity of data on vulnerable migrant sub groups in the RAMS.
  • Undertake duty travel, as required.
  • Perform such other duties, as may be assigned.
  • University Degree in any Social Science field with 3 (three) years relevant work experience in migrant care management (or alternatively, a combination of relevant education, experience, and training in this field), or;
  • Completed High School degree with at least 5 (five) years of direct work experience in migrant care management.
  • Experience in humanitarian programmes for migrants and capacity-building activities;
  • Experience in multi sub-office coordination on migrant care management.
  • Experience in data analysis and reporting.
  • Sound and proven understanding of internal and international migration issues in Indonesia and related issues.
Fluency in English and Bahasa Indonesia is required.
a) Takes responsibility and manages constructive criticism; b) Works effectively with all clients and stakeholders; c) Promotes continuous learning; communicates clearly; d) Takes initiative and drives high levels of performance management; e) Plans work, anticipates risks, and sets goals within area of responsibility; f) Displays mastery of subject matter; g) Contributes to a collegial team environment; i) Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; j) Displays awareness of relevant technological solutions; k) Works with internal and external stakeholders to meet resource needs of IOM.
  • Delivers on set objectives in hardship situations.
  • Effectively coordinates actions with other implementing partners.
  • Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, security clearance and verification of education certificate.
How to apply:
Interested candidates are invited to submit their applications in ENGLISH, with:
  • Cover letter, clearly specify suitability and availability date,
  • Complete the Personal History Form  which can be downloaded at the following link:
  • Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit your application by clicking " APPLY NOW" button below. The deadline for applications is 24 October 2016.
Only applicant who meets the above qualification will be considered

Tentang Perusahaan

Why join us

IOM is committed to the principle that humane and orderly migration benefits migrants and society.

As the leading international organization for migration, IOM acts with its partners in the international community to:


    Assist in meeting the growing operational challenges of migration management.
    Advance understanding of migration issues.
    Encourage social and economic development through migration.
    Uphold the human dignity and well-being of migrants.


IOM's Strategic Focus



To provide secure, reliable, flexible and cost-effective services for persons who require international migration assistance.

To enhance the humane and orderly management of migration and the effective respect for the human rights of migrants in accordance with international law.

To offer expert advice, research, technical cooperation and operational assistance to States, intergovernmental and non-governmental organizations and other stakeholders, in order to build national capacities and facilitate international, regional and bilateral cooperation on migration matters.

To contribute to the economic and social development of States through research, dialogue, design and implementation of migration-related programmes aimed at maximizing migration's benefits.

To support States, migrants and communities in addressing the challenges of irregular migration, including through research and analysis into root causes, sharing information and spreading best practices, as well as facilitating development-focused solutions.

To be a primary reference point for migration information, research, best practices, data collection, compatibility and sharing.

To promote, facilitate and support regional and global debate and dialogue on migration, including through the International Dialogue on Migration, so as to advance understanding of the opportunities and challenges it presents, the identification and development of effective policies for addressing those challenges and to identify comprehensive approaches and measures for advancing international cooperation.

To assist States to facilitate the integration of migrants in their new environment and to engage diasporas, including as development partners.

To participate in coordinated humanitarian responses in the context of inter-agency arrangements in this field and to provide migration services in other emergency or post-crisis situations as appropriate and as relates to the needs of individuals, thereby contributing to their protection.1

To undertake programmes which facilitate the voluntary return and reintegration of refugees, displaced persons, migrants and other individuals in need of international migration services, in cooperation with other relevant international organizations as appropriate, and taking into account the needs and concerns of local communities.

To assist States in the development and delivery of programmes, studies and technical expertise on combating migrant smuggling and trafficking in persons, in particular women and children, in a manner consistent with international law.

To support the efforts of States in the area of labour migration, in particular short term movements, and other types of circular migration.

IOM is committed to the principle that humane and orderly migration benefits migrants and society.
As the leading international organization for migration, IOM acts with its partners in the international community to:
    Assist in meeting the growing operational challenges of migration management.
    Advance understanding of migration issues.
    Encourage social and economic development through migration.
    Uphold the human dignity and well-being of migrants.
IOM's Strategic Focus


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