Reporting Staff (Japanese Speaking)

    Simpan

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    PRIMARY RESPONSIBILITIES
    • Receive all requests, inquiries, complaints and contacts from clients and records customer inquiry.
    • Co-ordinates with laboratory administration and technical staff for sorting out information to advise clients.
    REPORTING LINE
    Boken Japanese Representative

    SPECIFIC RESPONSIBILITIES
    • Supporting sales force to achieve the sales target.
    • Receives all requests, inquiries, complaints and contacts from clients and records customer inquiry.
    • Co-ordinates with laboratory administration and technical staff for sorting out information to advice clients.
    • Advises clients the status of tests, e.g. delay of results, problem of testing condition and take a proactive response.
    • Prepares quotation, proposal to clients.
    • Reports and handle customer’s complaints to Japanese Technical Manager.
    • Designates the messenger (contract out) to pick up samples and to deliver reports/invoices to the client.
    • Other tasks as designated by the Japanese Technical Manager.
    • Customer Services Executive is deputy when above position is absence.
    PROFILE
    • Bachelor Degree (Related Field) or equivalent
    • 1 year of working experience; fresh graduates are encourage to apply.
    • Active in Japanese is MANDATORY
    REQUIRED SKILLS
    • Fluent Bahasa Indonesia, Japanese and English (verbal, written and comprehension)
    • Additional training courses in supervisory management, sales and marketing.
    • Has good knowledge and understanding on textile testing business and market climate
    • Has good relation and networking with consultant and any other party which can give contribution to Boken business growth
    • Has adequate knowledge and understanding on global harmonized procedure
    • Has a good skill in analyzing data for supporting the business
     

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    Kesimpulan Review

    Pros
    • Perusahaan ini adalah perusahaan yang memiliki nama besar yang sudah dikenal di masyarakat luas. Tempat kerja yang baik untuk pengembangan kemampuan diri. Jam kerjanya juga fleksibel.
    • Selama bekerja di tempat ini saya merasa seperti menjadi bagian dari keluarga yang bersifat global karena tim kerja yang berasal dari area-area dengan zona waktu yang berbeda. Cocok bagi yang mempunyai minat pada budaya asing.
    Cons
    • Tidak ada kejelasan mengenai jenjang karir. Ditambah lagi dengan struktur organisasi yang tidak jelas. THR juga nominalnya relatif rendah. Muatan kerjanya juga tergolong padat.
    • Keputusan yang dibuat terlalu bergantung pada pusatnya di Geneva. Untuk kantor regional, kurang memiliki kuasa dalam membuat keputusan. Tim sales dan marketing harus bisa lebih kompak lagi dalam bekerja sama.

    Address

    Ktr Pusat Kawasan Komersial Cilandak Jl Cilandak KKO 108 C Kawasan Komersial Cilandak DKI Jakarta

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