Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

PRIMARY RESPONSIBILITIES
  • Receive all requests, inquiries, complaints and contacts from clients and records customer inquiry.
  • Co-ordinates with laboratory administration and technical staff for sorting out information to advise clients.
REPORTING LINE
Boken Japanese Representative

SPECIFIC RESPONSIBILITIES
  • Supporting sales force to achieve the sales target.
  • Receives all requests, inquiries, complaints and contacts from clients and records customer inquiry.
  • Co-ordinates with laboratory administration and technical staff for sorting out information to advice clients.
  • Advises clients the status of tests, e.g. delay of results, problem of testing condition and take a proactive response.
  • Prepares quotation, proposal to clients.
  • Reports and handle customer’s complaints to Japanese Technical Manager.
  • Designates the messenger (contract out) to pick up samples and to deliver reports/invoices to the client.
  • Other tasks as designated by the Japanese Technical Manager.
  • Customer Services Executive is deputy when above position is absence.
PROFILE
  • Bachelor Degree (Related Field) or equivalent
  • 1 year of working experience; fresh graduates are encourage to apply.
  • Active in Japanese is MANDATORY
REQUIRED SKILLS
  • Fluent Bahasa Indonesia, Japanese and English (verbal, written and comprehension)
  • Additional training courses in supervisory management, sales and marketing.
  • Has good knowledge and understanding on textile testing business and market climate
  • Has good relation and networking with consultant and any other party which can give contribution to Boken business growth
  • Has adequate knowledge and understanding on global harmonized procedure
  • Has a good skill in analyzing data for supporting the business
 

Tentang Perusahaan

Why join us

We have a corporate culture that is dynamic, creative and innovative as well as providing an opportunity for you to develop a career with us.

Address

Ktr Pusat Kawasan Komersial Cilandak Jl Cilandak KKO 108 C Kawasan Komersial Cilandak DKI Jakarta

No. Telepon

(021) 7818111

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