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DESKRIPSI PEKERJAAN

  • Handle customer complaint and feedback.
  • Active perform customer retention.
 
 
Requirements:
  • Maximum age 30 years old.
  • Minimum Diploma Degree from any major (fresh graduates are welcome to apply).
  • Good command of  English, verbal, and writen.
  • Computer literate (Microsoft Word, Excel, Internet).
  • Experienced in handling customer, pleasant personality, and service oriented.
  • Good communication, writing, and typing skills.
  • Willing to work in shifting schedule.
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Deskripsi Perusahaan

PT Transcosmos Indonesia is a joint-venture company between Transcosmos, Inc. based in Japan and  PT Cyberindo Aditama (CBN).
 
transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services.
 
transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.).
 
transcosmos continues to pursue operational excellence by providing these services through our 129 locations in 18 countries with a focus in Asia.
 
Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 39 countries.
 
transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale.
 
We ask for your continued support in the future.
 

Review ( PT Transcosmos Indonesia )


  1. 3
Current Employee
Gaji & Benefit
  1. 4
Work/Life Balance
  1. 3
Senior Manajemen
  1. 4
Nilai & Budaya
  1. 4
Jenjang Karir
  1. 2
Pros

Budaya kerja di dalam perusahaan menurut saya sudah meniru ala jepang dimana perusahaan menuntut semua hal terlampir dengan baik dan cekatan.

Cons

Tidak jelasnya management baik dari pekerjaan maupun transparasi performa kerja. Jenjang karir di dalam perusahaan pun masih kurang jelas dan cukup lambat.