Technical Support Engineer

    Ditayangkan 14/October/2016

    id.jobsdb.com

    Roles and Responsibilities:

    • Provide business, technical, and product knowledge in support of post sales activities in order to ensure customer satisfaction
    • Address product related questions and technical challenges
    • Frequently conduct and coordinate tactical operations reviews with client teams
    • Act as the middle-man to support organization so as to ensure client escalations are resolved in due time
    • Partner with Account Sales Development teams to build relationships with decision makers, business contacts, and influencers
    • Perform quarterly Business reviews and assist in product trainings needed


    Requirements:

    • Bachelor or Master Degree in Computer Science
    • More than two years’ experience in a technical account management role
    • Ability to match client’s business requirements with product capabilities
    • Ability to make right decisions based on strong analytical reasoning skills
    • Excellent interpersonal skills that build positive relationships with other team members
    • Strong ability to organize work schedule and time to ensure deadlines are always met

    If you feel that you can meet the qualification and up for the challenge, please send your complete resume and current color photograph by clicking button bellow

     

    Tutup pada 13/November/2016

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