Deskripsi Pekerjaan

We need someone who has extraordinary customer service that can take our salon experience to the next level. Someone who will keep our busy creative hairdressing team running smoothly and with direction.
This is why we need someone who: 

  • at least 3 years of working experience in the related field
  • has sound operational and business management skills 
  • is confident with Simple Salon software 
  • can support and direct a team at different levels 
  • is tech / social media savvy and can drive marketing initiatives 

This multifaceted position is critical to our salon's success and is responsible for: 

  • Front of house duties – answering phones, reception, greeting clients, scheduling appointments 
  • Ensuring a high level of client satisfaction 
  • Ensuring the floor operations and team work collaboratively 
  • Developing strategies to enhance performance
  • Start of day and end of day procedures
  • Managing stock and stock take
  • Training and orientation of staff members
  • Overseeing compliance of health and safety standards

All applicants must provide a cover letter addressing our specific requirements with their resume when applying for this role.

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