Deskripsi Pekerjaan


  • Support Customer Research Specialist and Customer Insights Manager in understanding and clarification of the aim and objectives of research briefs
  • Document research formats, draft questionnaires
  • Reviews respondent’s demographic profiles and ensure match with targeted audience to get relevant results
  • Administer online tools for respondent’s feedback (e.g. Survey Monkey, Jakpat and others)
  • Conduct phone and in person interviews and provide synopsis as well as transcripts in both, Bahasa and English language
  • Participate and sometimes manage Focus groups, internal as well as external
  • Collect, organize and interpret results from interviews and online surveys, consolidate feedback into graphics and other forms of easy to understand presentations for the rest of the company
  • University degree or diploma degree from any major
  • Excellent verbal and written communication in English and Bahasa
  • Good knowledge of MS Excel, Word, PowerPoint
  • Good verbal and written English
  • 1 year working experience, preferably with Computer Assisted Telephone Interviews (CATI), face 2 face interviews, online respondent tools usage or other related experience in Customer research field
  • Fresh graduate are welcome to apply

Tentang Perusahaan

Deskripsi Perusahaan

PT Home Credit Indonesia memulai kiprahnya di Indonesia sejak tahun 2013. Indonesia dianggap sebagai pangsa pasar yang menjanjikan bagi Home Credit dan perjalanan perusahaan ini pun diawali dari kota Jakarta. Berikutnya diikuti oleh Bandung dan kota-kota lainnya pun sedang dalam tahap perencanaan. PT Home Credit Indonesia memiliki izin usaha sebagai perusahaan jasa pembiayaan di dalam toko untuk barang-barang konsumsi tahan lama contohnya peralatan rumah tangga, peralatan elektronik, telepon seluler dan sebagainya. Markas pusatnya di Indonesia terletak di Jakarta. Pelayanan yang disediakannya mencakup pembiayaan tanpa pembebanan jaminan (non-collateralized) dan pembiayaan non tunai (non-cash financing).

Why join us

Home Credit Indonesia has done a great expansion in Jabodetabek, Bandung, Surabaya, Makassar, Yogyakarta, Semarang and will always expand rapidly forward. Working with us gives you the opportunity to have international learning experience. Interact intensively with people from different nations, learn about new culture, and always challenged to speak your mind. High performance employees are recognized by the management and opportunities for career development are widely open.
We don't just work, but we make our work fun and enjoyable. There are lots of other activities that we do, such as outing, party, social activities, and others.


Gd.Plaza Oleos Lt.8 - 10, Jl.TB Simatupang No.53A

No. Telepon

021 - 29539655 ext : 73109


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