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Customer Service Agent

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    SUMMARY OF OPPORTUNITY
    Company: Deliveree, a mobile technology startup company
    Position: Customer Service Agent
    Reporting To: Customer Service Manager
    Location: Kemang, South Jakarta
    Job Type: Full-Time Career Position
    Compensation: Competitive Package
     
    RESPONSIBILITIES:
    • Inbound and outbound customer service through calls and chat
    • Use fluent Bahasa and some English in your daily communications
    • Be an empowered and proactive problem solver
    • Be a champion of the customer experience
    • We think of our agents as partners in our business and give them flexibility and authority to solve customer problems in a fast and decisive way
     
    QUALIFICATIONS:
    • At least 2 years call center or customer service work experience
    • Enjoy working in a fast paced tech startup company environment
    • Strong customer care and customer experience mindset
    • Concise and friendly verbal and written communication skills
    • Moderate written and spoken English
    • Responsible, accountable, punctual, and proactive
    • Good computer skills including Word, Excel, Gmail
    • Shifting is required
     
    HOW TO APPLY:
    Please send your cover email, resume, and a completed Pre-Interview Form. Only resumes with the Pre-Interview Form attached will be reviewed.
     
    Download Pre-Interview Form:
    https://goo.gl/G0yNx1
     
    MORE ABOUT US:
    https://www.deliveree.com
    https://www.techinasia.com/indonesia-logistics-deliveree-profile
    http://e27.co/photos-lunch-fun-deliverees-jakarta-office-20151109/
     
     
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    Deskripsi Perusahaan


    Inspire Ventures is an established Venture Capital firm with teams in Thailand and Vietnam. We build and invest in businesses that can execute proven business models in the ASEAN markets with a strong emphasis on localization. We focus heavily on recruiting great teams that can execute in their local and regional markets.