Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Objective:
 
  • Increase sales through cross selling different services to existing customers
  • Learn and get customers’ feedback and behavior after using our products
 
Job Description:
 
  • Direct interaction with existing customers through chat system, email, phone, face to face
  • Cross sell different services to existing customers
  • Guide existing customers in exploring Sribu and Sribulancer’s application
  • Reply customer and freelancers’ inquiries through email and livechat. Providing them accurate solutions fast and effectively
  • Accommodate existing customers complaints and share to the team during demo day
  • Able to analyze situation/case
  • Able to work under pressure : such as handling a lot of existing customers at one time
  • Team player, able to communicate and work together with peers
  • Ability to work in a team environment give honest and direct feedback.
 
Requirements:
 
  • Candidate must possess at least a SMU,Diploma, Bachelor's Degree any field.
  • Be proficient and active in using Microsoft Office
  • Strong work ethic, commitment and punctuality are essential.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent.
  • Full-Time position(s) available.

Tentang Perusahaan

Why join us

Despite being a market leader, we operate in a small team of less than 30 people, staying lean. Being in a smaller team like Sribu, you really get to have an impact on the group’s success, and gain exposure to a lot of things you wouldn’t normally be allowed to touch in a larger more bureaucratic company. Sribu is a fun and exciting place to work at and we’re looking for someone to share their energy with us. 
Sribu.com is shaped under PT Sribu Digital Kreatif based in The Maja, 2nd Floor. Jalan Kyai Maja 39, South Jakarta, Special Capital Region of Jakarta 12120
Sribu.com is shaped under PT Sribu Digital Kreatif based in The Maja, 2nd Floor. Jalan Kyai Maja 39, South Jakarta, Special Capital Region of Jakarta 12120 

Address

THE MAJA, South Jakarta, Special Capital Region of Jakarta, Republic of Indonesia

No. Telepon

29305171

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