Fresh Graduate Development Program



    • Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, any field.
    • Required language(s): English, Bahasa Indonesia, Japanese, German
    • At least 1 year(s) of working experience in the related field is required for this position.
    • Fresh Graduates are encouraged to apply
    • Preferably Staff (non-management & non-supervisor)s specializing in Logistics/Supply Chain or equivalent.
    • Full-Time position(s) available.
    • Having experience at the same field will be an advantage/ Having experience in express/ freight forwarding/ logistic industry will be an advantage
    • Able to maintain high performance level under pressure and react positively to changing demands and situations
    • Posses and display the necessary skills required to interact with people at all levels
    • Having the ability to pacify customers and provide solutions to alleviate any bad situation
    • Good communication skills
    • Fluent in English both oral and written
    • Full-Time position(s) available.
    • Answer all customer inquiries regarding company services in a prompt, courteous and professional manner
    • Ensure that booking inquiries, traces and complaints are registered into the systems and dealt with both speedily and satisfactorily within the company operating standards and procedures
    • Focus on customers needs and requirements, recommending appropriate course of actions so as to delight customers and prevent any claims or complaints
    • Conduct full investigation of complaints and make use of the proper tracing escalation guidelines to solve the complaint within the shortest time possible and to the customer’s satisfaction
    • Proactively respond and update both customers and the network in accordance with the Company Global Services Commitment
    • Advise customers or company network where appropriate and inform them of any irregularities ie bad address, incomplete paperwork, wrong destination code, etc in order to preempt future problems
    • Complete all required reports as and when needed
    • Alert the respective Area Customer Service Manager of any potential problems, complaints and other services irregularities/failures that needs to be corrected to avoid recurrence
    • Escalate any serious problem unsolved or unresponded by Company Network to the respective Area Customer Service Manager
    Ke halaman perekrut
    Lowongan pekerjaan ini kemungkinan telah berakhir.

    Deskripsi Perusahaan

    Sunrecruit Indonesia is an Executive Search consulting headquartered in Jakarta, Indonesia. Established since July 2014, we offer invaluable, excellence, and cutting-edge strategies for conducting high-level executive searches and recruitment services, as well as HR Consulting services.
    Managed by dedicated and professional team with more than 10 years experiences working in multinational Executive Search firm, who have placed more than two hundred of candidates for various industries to local and multinational company clients, We also provides an effective, innovative and efficient recruitment solutions at the highest levels of quality and professionalism. With understanding and previous experience to manange a to z recruiting strategies, enables us to fully analyse each client’s business requirements and target quality candidates that fit the specific criteria