Customer Service Representative

    Ditayangkan 30/October/2016



    • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
    • Opens customer accounts by recording account information.
    • Maintains customer records by updating account information.
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
    • Must have great appetite to keep learning (Sales-Marketing and New products or services skills and knowledge).
    • Good analytical skills in accomodating (internal and external) customer needs.
    • Must be able to work as a team player (as a team member or team leader) and continually display professional responsibility.
    • At least a minimum 2 years of experience in selling or marketing IT Products (IT Training or Software products and IT Solutions).
    • A Degree (S1) holder from Reputable University. D3 will be considered, when the candidates display astute sales professional talents.
    • Attention to detail with good communication skill,trustworthy, adaptable and highly motivated initiative.
    • Able to work under pressure, result oriented and hardworking.
    • Jakarta base

    Tutup pada 13/November/2016

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    Kesimpulan Review

    • Kita bisa mendalami dan mempraktekan ilmu IT yang kita dapat di bangku kuliah, dengan peralatan penunjang kerja seperti koputer berspek lumayan mencukupi sehingga pekerjaan bisa lancar.
    • Banyaknya urusan luar kantor yang harus di handel membuat banyak waktu terbuang sia-sia di perjalanan, seharusnya ada divisi lain yang menghendel urusan tersebut.

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