Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Job Purpose :   
The role holder will responsible to deliver product improvement initiatives to fulfill the needs of all channels and business partners that supports sales and revenue.  
Focusing on the establishment of comprehensive product analysis and products value enhancement to win the business opportunities.
 
KPI’s Critical Tasks and Expected Contributions/Results:
  • Responsible for delivering comprehensive product analysis in order to ensure the product perform at best.
  • Review product based on sales, persistency review in order to continue, revamp, or stop the product sales. Provide a holistic product recommendation to management.
  • Conducting periodic competitor analysis for checking up current product positioning in the market and explore the opportunity to grow from new product initiative.
  • To lead subordinate to deliver the expected output with positive attitude.
  • Work with Business Partners and Relationship Management to define product mapping strategy for all business channels.
  • Managing product additional features with related vendors to deliver most valuable benefit to customer & inducing more take up rate within manageable cost.
  • Conduct qualitative research to sales and customers for insights related to products and have the initiative strategy to increase the performance of the product.
  • Understand consumer behavior thru series of qualitative analysis and define the right customer/market segmentation classification for Cigna products thru quantitative analysis, which include work closely with both Consumer Marketing and CVM function.
  • Monitoring and tracking performance monitoring and providing feedback to 360degrees stakeholders and business partners to ensure the sales number of the whole product portfolio meet the target (including delivering product monthly performance review per business partner and per channels).
  • Develop relationships with third parties such as Third Party Administrator, Service Vendors and potential partners, exploring opportunity with affinity business partners, coordinating with regional office and head office, vendors, and ant other supporting unit & divisions to develop product value proposition & benefit.
  • Facilitate the difference needs and capabilities between markets and back office and maximize and ensure adequate technical support function delivers effective process and workflow in all channel including Sales & Services.
  • To ensure quality assurance through process excellence implementation which includes  training, marketing collateral development, review & monitoring, SOP development and compliance.
  • Accountable for product key performance target achievement, through product improvement within allowable Profit Margin level.
 
Experience / Knowledge Requirements:
  • 10 years relevant experience preferable in financial industry
  • Marketing experience in financial industry preferably from multi-national company
  • Product Development, customer experience, business intelegence & Marketing experience
  • University Graduates with relevant business qualification
  • Minimum 8 years product development / process development / marketing experience and/or business intelligence in financial services
 

Tentang Perusahaan

Why join us

What if you worked somewhere different?   What if you worked somewhere faster?   What if you worked somewhere better?   Welcome to CIGNA.   When you work at CIGNA, you can count on a different kind of career. Work with us, and you’ll be making a difference. Deliver results and share in the reinvention of health care.   Explore everything that makes CIGNA a special place to work. We offer a results-driven environment where we pay for performance. We offer competitive benefits. We have a diverse and inclusive workforce. We demand integrity and respect in all we do. Add it all up and you get somewhere great to work – CIGNA.   We offer more than a job; we offer something essential to your career development – the opportunity to grow in a company that recognizes, respects and values individual contributions and differences.   Are you ready to work somewhere great? Use the sections of our careers site to learn where a CIGNA career can take you.   Getting the Basics Right   Our work focuses on CIGNA’s mission – to improve the health, well-being, and security of the people we serve. All of our work at CIGNA aligns to one of our imperatives – and if it doesn’t, we won’t do it. Our imperatives support an operating model in which we relentlessly pursue only the work that will show results for our members and shareholders. Imperative means “must be done.” Everything else can wait.   CIGNA's Imperatives

Have the best people
Know our customers
Nail the basics
Improve all the time
Live and breathe performance

What if you worked somewhere different?   What if you worked somewhere faster?   What if you worked somewhere better?   Welcome to CIGNA.   When you work at CIGNA, you can count on a different kind of career. Work with us, and you’ll be making a difference. Deliver results and share in the reinvention of health care.   Explore everything that makes CIGNA a special place to work. We offer a results-driven environment where we pay for performance. We offer competitive benefits. We have a diverse and inclusive workforce. We demand integrity and respect in all we do. Add it all up and you get somewhere great to work – CIGNA.   We offer more than a job; we offer something essential to your career development – the opportunity to grow in a company that recognizes, respects and values individual contributions and differences.   Are you ready to work somewhere great? Use the sections of our careers site to learn where a CIGNA career can take you.   Getting the Basics Right   Our work focuses on CIGNA’s mission – to improve the health, well-being, and security of the people we serve. All of our work at CIGNA aligns to one of our imperatives – and if it doesn’t, we won’t do it. Our imperatives support an operating model in which we relentlessly pursue only the work that will show results for our members and shareholders. Imperative means “must be done.” Everything else can wait.   CIGNA's Imperatives

Have the best people
Know our customers
Nail the basics
Improve all the time
Live and breathe performance

What if you worked somewhere different?   What if you worked somewhere faster?   What if you worked somewhere better?   Welcome to CIGNA.   When you work at CIGNA, you can count on a different kind of career. Work with us, and you’ll be making a difference. Deliver results and share in the reinvention of health care.   Explore everything that makes CIGNA a special place to work. We offer a results-driven environment where we pay for performance. We offer competitive benefits. We have a diverse and inclusive workforce. We demand integrity and respect in all we do. Add it all up and you get somewhere great to work – CIGNA.   We offer more than a job; we offer something essential to your career development – the opportunity to grow in a company that recognizes, respects and values individual contributions and differences.   Are you ready to work somewhere great? Use the sections of our careers site to learn where a CIGNA career can take you.   Getting the Basics Right   Our work focuses on CIGNA’s mission – to improve the health, well-being, and security of the people we serve. All of our work at CIGNA aligns to one of our imperatives – and if it doesn’t, we won’t do it. Our imperatives support an operating model in which we relentlessly pursue only the work that will show results for our members and shareholders. Imperative means “must be done.” Everything else can wait.   CIGNA's Imperatives

Have the best people
Know our customers
Nail the basics
Improve all the time
Live and breathe performance

What if you worked somewhere different?   What if you worked somewhere faster?   What if you worked somewhere better?   Welcome to CIGNA.   When you work at CIGNA, you can count on a different kind of career. Work with us, and you’ll be making a difference. Deliver results and share in the reinvention of health care.   Explore everything that makes CIGNA a special place to work. We offer a results-driven environment where we pay for performance. We offer competitive benefits. We have a diverse and inclusive workforce. We demand integrity and respect in all we do. Add it all up and you get somewhere great to work – CIGNA.   We offer more than a job; we offer something essential to your career development – the opportunity to grow in a company that recognizes, respects and values individual contributions and differences.   Are you ready to work somewhere great? Use the sections of our careers site to learn where a CIGNA career can take you.   Getting the Basics Right   Our work focuses on CIGNA’s mission – to improve the health, well-being, and security of the people we serve. All of our work at CIGNA aligns to one of our imperatives – and if it doesn’t, we won’t do it. Our imperatives support an operating model in which we relentlessly pursue only the work that will show results for our members and shareholders. Imperative means “must be done.” Everything else can wait.   CIGNA's Imperatives

Have the best people
Know our customers
Nail the basics
Improve all the time
Live and breathe performance

What if you worked somewhere different?   What if you worked somewhere faster?   What if you worked somewhere better?   Welcome to CIGNA.   When you work at CIGNA, you can count on a different kind of career. Work with us, and you’ll be making a difference. Deliver results and share in the reinvention of health care.   Explore everything that makes CIGNA a special place to work. We offer a results-driven environment where we pay for performance. We offer competitive benefits. We have a diverse and inclusive workforce. We demand integrity and respect in all we do. Add it all up and you get somewhere great to work – CIGNA.   We offer more than a job; we offer something essential to your career development – the opportunity to grow in a company that recognizes, respects and values individual contributions and differences.   Are you ready to work somewhere great? Use the sections of our careers site to learn where a CIGNA career can take you.   Getting the Basics Right   Our work focuses on CIGNA’s mission – to improve the health, well-being, and security of the people we serve. All of our work at CIGNA aligns to one of our imperatives – and if it doesn’t, we won’t do it. Our imperatives support an operating model in which we relentlessly pursue only the work that will show results for our members and shareholders. Imperative means “must be done.” Everything else can wait.   CIGNA's Imperatives

Have the best people
Know our customers
Nail the basics
Improve all the time
Live and breathe performance

What if you worked somewhere different?   What if you worked somewhere faster?   What if you worked somewhere better?   Welcome to CIGNA.   When you work at CIGNA, you can count on a different kind of career. Work with us, and you’ll be making a difference. Deliver results and share in the reinvention of health care.   Explore everything that makes CIGNA a special place to work. We offer a results-driven environment where we pay for performance. We offer competitive benefits. We have a diverse and inclusive workforce. We demand integrity and respect in all we do. Add it all up and you get somewhere great to work – CIGNA.   We offer more than a job; we offer something essential to your career development – the opportunity to grow in a company that recognizes, respects and values individual contributions and differences.   Are you ready to work somewhere great? Use the sections of our careers site to learn where a CIGNA career can take you.   Getting the Basics Right   Our work focuses on CIGNA’s mission – to improve the health, well-being, and security of the people we serve. All of our work at CIGNA aligns to one of our imperatives – and if it doesn’t, we won’t do it. Our imperatives support an operating model in which we relentlessly pursue only the work that will show results for our members and shareholders. Imperative means “must be done.” Everything else can wait.   CIGNA's Imperatives Cultures and Values 
At Cigna we want to inspire you to be true to your self, in all your fantastically, amazingly, remarkably human glory. The way we see it, being your true self is the first step to being truly healthy.
 
That's not just our ad campaign. That's what we believe. We’ll treat you like a unique individual, the living, breathing person behind the number on your card. We’ll listen carefully to what’s going on in your life, so we can help you be 100% you.
 
Never forget you're one of a kind. We won't.

 
At Cigna we want to inspire you to be true to your self, in all your fantastically, amazingly, remarkably human glory. The way we see it, being your true self is the first step to being truly healthy.
 
That's not just our ad campaign. That's what we believe. We’ll treat you like a unique individual, the living, breathing person behind the number on your card. We’ll listen carefully to what’s going on in your life, so we can help you be 100% you.
 
Never forget you're one of a kind. We won't.

  

Address

Gedung Tempo Pavilion 2, Kav 10 Jalan HR Rasuna Said, East Kuningan, Special Capital Region of Jakarta, Indonesia

No. Telepon

021-28098000

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