Contact Center Staff

DESKRIPSI PEKERJAAN

Responsibility:
  • Handling of inbound and outbound calls from clients.
  • Assisting the clients with their needs and inquiry of our services via phone or email
  • Liaise with providers on service arrangements.
  • Ensure the company’s services comply with terms and conditions of insurance policy or guidelines of each clients.
 
Requirement:
  • Maximum 30 years old, with Diploma or Bachelor Degree from reputable university
  • Having experience as Contact Center for inbound and outbound calls minimum 2 years.
  • Able to work in NIGHT shifting and overtime.
  • Good Command of English (Oral & Written) with TOEFL min. 450, other language is advantage.
  • Exposure to the Microsoft Office suite of products including Word, Excel and Outlook
  • Ability to independently plan, organize and priorities work
  • Ability to work as a team
  • Ability to solve problem
  • Able to work under pressure
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Company Description

We are an International company providing Third Party Medical Claims Administration (TPA Services) and International Medical Assistance (IMA Services) to insurance companies and corporate clients.
Currently we are looking for the best dynamic and skillful people who are highly motivated to be part of our team which will be located in our Jakarta office in the following capacities
 
 

Review ( PT AA International Indonesia )


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Current Employee
Gaji & Benefit
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Work/Life Balance
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Senior Manajemen
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Nilai & Budaya
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Jenjang Karir
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Pros

Nyaman, Work life balance yang seimbang dan potensi pengembangan diri yang luas

Cons

benefit kesehatan dan benefit lainnya yang belum dimiliki. hanya BPJS dan JAMSOSTEK

Advice to Management

Untuk level entry atau baru lulus dari pendidikan, tempat ini cocok untuk pengembangan karir, selain itu lingkungan kerja juga sangat nyaman