Service Engineer

    Simpan

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    Position summary : 
    To proactively sell service products (service labor, parts and refurbishment) include repairs of the products. The engineer might be only selling Service Contract as appointed by his manager. He is to communicate effectively with customers and responsible to deliver the service commitment.  Form the service reports he is to guide the Customer Service Executive to establish competitive and timely offers to customers. 
     
    Responsibilities ;
    • The engineer is in charge of a service section and is responsible to the all round performance of the staff in his section.
    • To provide technical expertise to all the products under responsibility and assist the Service Staff in troubleshooting of complex faults.
    • To review and make quality checks on all service works performed by his Service Staff.
    • To make recommendation on customer warranty claims to the Service Manager for approval.
    Requirements :
    • Minimum D3 in Technical (Electrical/Mechanical) with a specialization in mechanical / electrical engineering or equivalent
    • Min. 2 years relevant experience in line of  bussiness
    • Have knowledge of product material handling ( crane and IPD product )
    • Have knowledge of Microsoft Office software is required specifically Word, Excel, PowerPoint
    • Good communication & interpersonal skills
    • Willing to travel throughout sales territory

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    Kesimpulan Review

    Pros
    • Sangat cocok bagi para karyawan yang ingin terus meningkatkan skill mereka di bidangnya masing-masing. Rekan kerja profesional dan kerja sama yang terjalin sangat baik.
    • Pekerjaan yang penuh tantangan dan hal yang baru membuat pekerjaan pun jadi tidak membosankan dan karyawan pun jadi bisa terus belajar.
    Cons
    • Masih adanya karyawan lama yang menganut paham senioritas sehingga hubungan dengan anggota karyawan baru pun tidak baik. Dibutuhkan ide-ide baru juga agar perusahaan bias terus berkembang.
    • Gaji masih belum sesuai dengan apa yang diharapkan oleh karyawannya. Atasan juga masih belum dapat memberikan yang terbaik bagi para karyawannya.

    Address

    Graha Inti Fauzi Bldg. Jl. Buncit Raya, South Jakarta, DKI Jakarta, Indonesia

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