IT Helpdesk Staff

DESKRIPSI PEKERJAAN

Requirements:

• Candidate must possess Bachelor degree of Computer Science/IT, Engineering (Computer/Telecommunication) or equivalent
• Min. 1-2 years working experience in related fields (Technical & Helpdesk Support) or equivalent
• Able to work in team and independently
• Able to work in shifting every weekends and official holidays
• Good understanding about the e-commerce
• Excellent in analyze and Good communication skills both oral and written

Responsibilities:

• Helps that suggested solutions effectively resolve to the customer service’s problems through verbal or email follow up
• Escalation inquiry service/capable to solve issue for each supporting team as necessary
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Company Description

Kudo is an Indonesian startup technology company that develops cutting edge solution for broadening e-commerce and payment market in Indonesia. We build platform that will bridge off-line and on-line world of e-commerce through technology. Our team and experience include world class talents in global company . We are backed by a well-known technology venture capital, EastVenture (http://east.vc/). Visit our company’s website at www.kudo.co.id and be ready to redefine the Indonesia’s shopping experience.

Review ( PT Kudo Teknologi Indonesia )


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Pros

Good salary, rewarding good ideas and initiatives, memberikan pengalaman untuk membangun startup

Cons

Seringkali overwork, manajemen kurang bagus (micro managing), kurang karyawan level senior

Advice to Management

Good technology startup Lokasi kantor yang unik Masih terus berkembang Masih terus berkembang Masih terus berkembang Masih terus berkembang Masih terus berkembang