Reconciliation Analyst - (16062062)

DESKRIPSI PEKERJAAN

The Reconciliation Analyst ensures the integrity of the balances through substantiation and reconciliation of the Subsidiary Ledger with the legacy systems of all banking groups.


 


Key Responsibilities:


  • Reviews items that cause un-reconciled balances between the Subsidiary ledger and the General Ledger; the review also includes other balance sheet issues such as aging, unsupported and unconfirmed items, and abnormal balances

  • Performs other forms of substantiating accounts based on the profile of each account

  • Prepares proof sheets for assigned accounts, reviews the details of the outstanding balance and identifies and escalates issues, if any

  • Ensures that errors and issues for assigned accounts are identified, properly escalated and reported in a timely manner and coordinates these with account owners from various units and businesses for corrective action, and advises them of preventive actions

  • Performs testing for system enhancements or resolutions to ensure that updates/changes will not disrupt the production process once implemented

  • Leads or participates in regional or in-country projects that promote innovation in the work station, cost savings, voice of the employees and other activities that will make BSS as a workplace of choice

  • Develop a strong working relationship with the internal Citi customers serviced by the unit, ensuring that high quality service standards are maintained

  • Develop customer service excellence. It includes metrics distribution, conduct customer service calls, and initiate process improvements

  • May also be assigned to projects and ad hoc activities

 
 

Knowledge/Experience Required:


  • Experience working in cross-cultural global teams is an advantage

  • Proficient in the use of office applications (MS Office, MS Word, MS Excel, MS PowerPoint)

  • Proficient data structure and processes knowledge

  • Knowledgeable in various general ledger and sub ledger system/s

  • Good accounting background

Skills Required:


  • Excellent English written & verbal communication skills

  • Effective time management, documentation and organizational skills

  • Good problem-solving skills; is able to grasp complex issues and provide solutions

Qualifications:


  • Graduate of a Business course, preferably Accountancy

  • At least 1-year audit experience is preferred

  • Preferably with at least two years work experience

Competencies:


  • Action-oriented, logical and rational

  • Analytical and organized, with attention to detail

  • Independent, self-motivated, and is able to work with minimal supervision

  • Client-focused for exemplary customer service

  • Is courteous and diplomatic when communicating with Citi stakeholders

  • Flexible and team-oriented, willing to learn and share experience with other team members

  • Knowledgeable in identifying risks and in implementing controls
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Company Description

Citibank N.A. Indonesia merupakan perusahaan cabang dari Citibank, N.A. yang memiliki kantor pusat di New York, AS. Pertama kali didirikan di Indonesia pada tahun 1918 melalui perusahaan pendahulunya yakni The International Banking Corporation in Batavia and Surabaya. Setelah penutupan kedua cabang tersebut di tahun 1920, Citibank kembali ke Jakarta pada tahun 1968 dan memberikan pelayanan perbankan secara lengkap. Bisnis utama Citibank Indonesia adalah di bidang manajemen kesejahteraan, yakni sebagai penyedia layanan konsultasi keuangan kepada para kliennya. Saat ini Citibank Indonesia memiliki lebih dari 20 kantor cabang dan 102 ATM di kota-kota besar di Indonesia seperti Jakarta, Surabaya, Bandung, Medan, Semarang dan juga Denpasar.

Review ( Citibank )

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Pros

Mengembangkan skill. Kantor yang bersih dan nyaman. seru. nyaman. menyenangkan

Cons

terlalu lama dijadikan posisi internship, tidak banyak opportunity untuk permanen

Advice to Management

bagus proffesional Mengembangkan skill. Kantor yang bersih dan nyaman. seru. nyaman. menyenangkan. terlalu lama dijadikan posisi internship, tidak banyak opportunity untuk permanen