Deskripsi Pekerjaan


  • Excellent remuneration
  • International exposure opportunity
  • Career progression in insurance industry
Client Details
Our client is an internationally recognized firm that runs their business in providing marketing consultancy services. They are currently looking for a Sales Director who will sit in their Indonesia office located in Jakarta (a strategic location).
The qualified Sales Director will have to:
  • Oversee, plan, develop and execute strategy to achieve company objectives and ensure delivery of superior customer experience throughout the whole customer purchase journey
  • Own the engagement strategy and roadmap including omni-channel activation and its campaigns execution
  • Leverage the platform to innovate
  • Lead customer journey and experience design efforts to identify customer needs
  • Develop, implement and continuous improve omni-channel customer engagement solutions through actionable insights
  • Partner with Marketing, Strategic Partnership, and Operations and IT teams to establish and execute our platform implementation
  • Provide leadership and management oversight of the Customer Engagement team through effective talent management strategy and programs as well as direct coaching and motivation
  • Minimum 10 years of experience of customer contact center management in financial, insurance, e-commerce, or technology industry with hands on experience in digital/online business and cross-channel integration
  • Experienced in management and execution of omni-channel marketing programs
  • Proven experience in the design of customer journey and empathizing with customers; competent in overseeing and managing the customer service functions
  • Ability to influence at all level within the Business Partner organisations and internally within the company
  • Ability to synthesize results from various sources of information to provide recommendation
  • Ability to manage multiple projects in a fast-paced, deadline-driven environment
  • Ability to develop strategies and action plan to proactively respond to changes in market conditions, business partners' and customers' needs and the regulatory environment
  • Customer centricity
  • Quality focus
  • Business acumen & demonstrated leadership
  • Planning and organizational skills
  • Results orientation and execution excellence
Job Offer
  • Excellent remuneration
  • International exposure opportunity
  • Career progression in insurance industry
Page Group Indonesia is acting as an Employment Agency in relation to this vacancy.

Tentang Perusahaan

Deskripsi Perusahaan
Michael Page International is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the worldfs top employers. The Group operates through 155 offices in 35 countries worldwide. We have operations in the UK, Continental Europe, Asia Pacific and the Americas and focus on recruiting for the following sectors:

Gedung Pacific Place Lt 12, SCBD Jalan Jendral Sudiran Kav 52 - 53

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