Guest Relations Manager



    - Ensure smooth operations and deliver a high quality of service to the clients
    - Guide, coach and supervise the team of Guest Relations 
    - Working closely with the Sales Team 
    - Liaise with villa owners or managers on guests arrival details and clients' preferences
    - Develop wide a range of services: car rental, meal requests, activities, etc.
    - Dealing with Customer service feedback/complaint
    - Great written English, French is a plus!
    - Well-spoken English on the phone
    - Customer service oriented and enjoy dealing with people!
    - Attention to detail & at ease with numbers
    - Computer skills (ability to quickly search for information, typing speed, Microsoft)
    - Problem-solving skills & self-driven are essential!
    - Strong team player
    - Salary + incentive (based on profile, to be discussed)
    - 5 days / week (shifts on weekends)
    - Starting date: as soon as possible
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    Deskripsi Perusahaan

    We are the Villa Specialists in Asia. Out of the countless number of villas throughout Bali, we have hand-picked only exceptional villas for our clients. 
    We are a team of passionate young people - working together to ensure the high quality of the villas. 
    Our multinational team of 25 employees of 7 different nationalities are based in Singapore and Seminyak-Bali.