Who we are
Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 55,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.
Provides support to underwriting and operations. Processes routine business and provides general support to underwriting and operations units in the processing of all transactions, including new submissions, renewals, endorsements, and cancellations. Enters or retrieves policy information and inputs routine entries and transactions. Accesses various systems to input data and compile information and reports for internal customers.
As a Account Executive your main responsibilities will involve
- Sells the organization's propositions to new and existing clients.
- Acts as the customer´s point of entry into the Zurich organization; takes responsibility for the customer experience with Zurich, resolving and / or escalating their issues and keeping "oversight" of service delivery to the customer to ensure service expectations are fulfilled at all stages of the process (e.g. claims, invoicing).
- Shows good understanding of the customer needs and applies advanced customer interaction skills.
- Identifies customer needs and advises on propositions; suggests additional offerings to existing clients (cross-selling).
- Shows expected sales behavior while fully adhering to local organization standards and processes.
Your Skills and Experience
As a Account Executive your skills and qualifications will ideally include:
- 2 years experience in Marketing area
- Strong understanding in General Insurance business process
- Familiar with General Insurance products
- Customer oriented and strong business mindset
- Experience in Joint Venture General Insurance company will be a major plus
Primary work location is Jakarta. This position requires approximately 0 days of travel per months. You can apply by clicking on the button 'Apply online'