Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Are You The One?
We are looking for responsible Customer Service Agents to deliver world-class customer service to our prestigious client.
 
Key Responsibilities:
- To handle enquiries, feedback and provide resolutions to customers via email communication channels
- Familiarity with e-KYC compliance process
- Utilize various systems to initiate and handle customer requests and verify customer records
- Continually maintain working knowledge of all company products, services and promotions
- Able to to research and trouble shoot issues reported by the customers
- Responsible for servicing client accounts
- Other ad-hoc duties as required
 
Requirements:
- Diploma or Degree from an accredited university in any discipline
- Computer literate
- Excellent written and spoken English and Bahasa Indonesia skills to liaise with English and Bahasa Indonesia speaking customers
- Experienced in customer service with strong customer-centric personality
- Able to work under pressure
- Self-motivated and good complaint handling skills
- Excellent interpersonal and communication skills
- Working hours - 0830hrs to 1730hrs (Required to work during Weekends and Public Holidays)
- Office location - Jakarta (Wisma Slipi)
 

Tentang Perusahaan

Why join us

You want:


To work in a fast-moving startup, fun and yet professional environment that recognizes and rewards individual contributions and also team success.

To work with highly motivated people who are totally focused on winning by combining great teamwork, rapid execution and an uncompromising approach to quality and customer satisfaction.

We strongly encourage Innovation, Collaboration, Creativity, and Initiatives.

Work in a collaborative environment where you can talk to the CEO anytime!


 

Be A Part of the MatchMove Family!

 

Check us out on Facebook @ https://www.facebook.com/matchmovecareer?ref=aymt_homepage_panel

 
Be A Part of the MatchMove Family!
 
Check us out on Facebook @ https://www.facebook.com/matchmovecareer?ref=aymt_homepage_panel
 

Address

Wisma Slipi, Kemanggisan, West Jakarta City, Special Capital Region of Jakarta, Indonesia

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