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Technical Engineer/Insinyur Teknis

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    Key Responsibilities

    • Support sales team to identify business opportunity for EISOO product portfolio
    • Prepare and provide product or solution presentation to customers
    • Prepare the system build of material and scope of work for proposed solutions
    • Carry-out the Proof-of-concept for particular product or solution
    • Provide field/project implementation service in occasional basis
    • Post sales activities include but are not limited to supporting solution implementation and servicing customers
    • Implement and support EISOO products assigned by technical manager
    • Maintaining and monitoring EISOO products, offering on-site and phone/email support.
    • Project documentation for phases of presales, POC, implementation
    • Able to work after office hours 

    Requirements

    • Min of 3 years work experience in IT infrastructure technical design and support
    • Strong analysis, problem solving, planning, communication, organization and vendor management skills
    • Solid experience in Linux support and administration, VMware/Hyper-V
    • Strong knowledge on trouble-shooting and performance tuning
    • Holder of Red Hat Certified Engineer (RHCE) & VCP (VMware Certified Professional) is preferred
    • Technical support experience in SAN and storage
    • Knowledge of Backup products and solution is a plus, e.g., NBU, BE, CV
    • Fluency in written and oral English, Mandarin or Cantonese fluency is preferred
    • University degree in the field of Information Technology is preferred
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