Customer Service - Watch Care Jakarta

    Ditayangkan 04/November/2016

    Simpan0

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    Responsibilities:

    Responsible to assisting customers to handling their complains, knowledge about the brand, full fill their inquiries, translate technician comment to daily simple comment who make customer understand and decide to continue their repair. Maintaining customer relationship and regularly improve their knowledge, histories and   skill about the brand itself. Maintains relationship with the technician. Aware about market trend of accessories.
     
    Requirements:
    • Possess positive attitude with a customer service mindset
    • Well groomed
    • Ability to approach customer and dealing with them
    • Ability to handle variants of complain and solve it directly with customer orientation
    • Achieve service center target
    • Minimize complain and delay repair
    • Office administration
    • Computer skills
     
    Service Ability:
    • Customer oriented
    • To be able handling complain from customer and solve it with customer satisfaction
    • To maintain cleanliness customer service area
    • To maintain product knowledge about the brands
    • To influence and pursue customer to get their approval for proceed all repair needed
    • To do upselling from all repairs
    • To educated customer in term of how to maintainance their time piece to avoid miss handling and further complains
    • To inform watch ready for collection for all customer regularly
    • To follow up repairs pending for approval
     
    If you have what it takes to be part of our team, please submit your application letter along with resume, copy of supporting documents, recent photograph and copy of ID within 1 (week) to:
    Time International
    Gedung Menara Sudirman Lvl 12A
    Jl. Jend Sudirman Kav 60, Jakarta 12190
    Telp. 021-29272708
     
     

    Tutup pada 18/November/2016

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    Address

    Ktr Pusat Menara Sudirman Jl Jend Sudirman Kav 60 Menara Sudirman Lt 12-A Senayan, Kebayoran Baru Jakarta Selatan 12190 DKI Jakarta

    Kesimpulan Review

    Pros
    • mengembangkan skill gaji yang cukup jenjang karir baik kantor yang nyaman
    Cons
    • kerja keras pekerjaan cenderung monoton peraturan yang kadang berubah politik yang cukup besar

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