Deskripsi Pekerjaan

Job Responsibilities :

  • Ability to monitor and do regular maintenance of all PC's / Laptop / server at the customer's premises
  • Providing 1st level / 2nd level support to end-users in troubleshooting and resolving of switch, server and storage problem
  • Take ownership of all the call coming to service desk until the case are closed
  • Provide education and training of software to end user
  • Provide weekly report to supervisor / manager
  • Regular house keeping of all in-house systems and operating procedures
  • Review systems regularly to improve and streamline work process
  • Perform overtime as and when its required and having a 24 x 7 stand by
  • Any other task as and when assign by the reporting supervisor or manager
  • Matrix based project team member on solution implementation and expansion

Requirements :

  • Minimum Diploma or Bachelor Degree in IT
  • Knowledge on Basic LAN/WAN network infrastructure is a must
  • Knowledge of and experience in Microsoft Windows Server is a must, Linux OS is preferable
  • Have an analytical thinking to troubleshoot and resolve all technical problems with miminum supervision
  • Able to provide helpdesk level support over phone / email / onsite
  • Experience in installation, setup, configuration, migration, upgrading, and maintenance of server, desktop PC, OS, Software and related peripheral
  • Knowledge in backup software, method and procedure is highly preferred
  • Have a good communication skill, be meticolous and organized in your work, and be able to work well with tight deadline
  • A good team player
  • Active in english is a plus
  • Must be willing to be placed at Bintaro area
  • Shifting hour based

 

Tentang Perusahaan

Why join us

- Growing start-up, employees enjoy career growth as company grows- Young and fun environment- Global client's working environment- Exposure to newest technology development- Promote development thru training and certification

Address

Gd Graha Mampang Lt 1, Jalan Mampang Prapatan Raya No 100, South Jakarta, Jakarta 12760, Indonesia

No. Telepon

62-21-7970515

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