IT Support Engineer

    Ditayangkan 27/October/2016


    Job Responsibilities :

    • Ability to monitor and do regular maintenance of all PC's / Laptop / server at the customer's premises
    • Providing 1st level / 2nd level support to end-users in troubleshooting and resolving of switch, server and storage problem
    • Take ownership of all the call coming to service desk until the case are closed
    • Provide education and training of software to end user
    • Provide weekly report to supervisor / manager
    • Regular house keeping of all in-house systems and operating procedures
    • Review systems regularly to improve and streamline work process
    • Perform overtime as and when its required and having a 24 x 7 stand by
    • Any other task as and when assign by the reporting supervisor or manager
    • Matrix based project team member on solution implementation and expansion

    Requirements :

    • Minimum Diploma or Bachelor Degree in IT
    • Knowledge on Basic LAN/WAN network infrastructure is a must
    • Knowledge of and experience in Microsoft Windows Server is a must, Linux OS is preferable
    • Have an analytical thinking to troubleshoot and resolve all technical problems with miminum supervision
    • Able to provide helpdesk level support over phone / email / onsite
    • Experience in installation, setup, configuration, migration, upgrading, and maintenance of server, desktop PC, OS, Software and related peripheral
    • Knowledge in backup software, method and procedure is highly preferred
    • Have a good communication skill, be meticolous and organized in your work, and be able to work well with tight deadline
    • A good team player
    • Active in english is a plus
    • Must be willing to be placed at Bintaro area
    • Shifting hour based


    Tutup pada 26/November/2016

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    PT Radinka Anugra

    PT Radinka Anugra

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    Gd Graha Mampang Lt 1, Jalan Mampang Prapatan Raya No 100, South Jakarta, Jakarta 12760, Indonesia

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