Operation Intelligence Data Analyst Manager

DESKRIPSI PEKERJAAN

Responsibilities : 
  • Familiarize with digibank Indonesia process flows and product characteristics
  • Extract existing source systems data based on required needs from Business on periodic basis
  • Interpret data, analyze results using statistical techniques and provide ongoing reporting
  • Provide detailed analysis of contacts and/or transactions to achieve business and operational objectives
  • Present analysis results to business representatives generating the proper understanding of deliverables, conclusions and recommendations
  • Design & maintain reports/dashboards to assist the Management in tracking and analyzing the contacts and/or transaction drivers, individual & team and business unit performance
  • Perform ad hoc MIS data analysis and provide findings to Management Team for decision making and follow-up action to improve business unit’s performance.
Requirements :
  • Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent.
  • At least 4 year(s) of relevant experience in Process Re-engineering / Customer Service / MIS preferably in a contact centre environment.
  • Preferably Manager / Assistant Managers specializing in Banking/Financial Services or equivalent.
  • Full-Time position(s) available.
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Company Description

Career Opportunities Bank DBS Indonesia is part of DBS Group, one of the largest financial services groups in Asia with dominant positions in consumer banking, treasury and markets, asset management, securities brokerage, equity and debt fund raising. With expansion of the Bank, we are looking for high caliber individuals to fill in the following position :

Review ( PT Bank DBS Indonesia )


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Pros

Suasana kerja yang lumayan nyaman dan rekan kerja siap untuk membantu kapan pun serta bisa diajak bekerja sama pada saat bekerja tim.

Cons

Sangat tidak memperhatikan bawahan dan terlalu ingin menang sendiri. Tidak hanya itu, fasilitas kerja yang diberikan perusahaan sangat kurang memadai.