Customer Implementation Specialist Manager



    Responsibilities :
    • Ensure that the implementation milestones as set in the GCIPM and CIPM process are met and followed up.
    • Ensure that all implementation tasks are performed
    • Supports and leads local customer implementation projects
    • Executes CIPM projects and corresponding activities
    • Executes GCIPM projects in country and corresponding activities
    • Ensures all customer requirements are fully understood, can be met and are documented
    • Gathers information required to fulfill implementation
    • Interacts and communicates with key stakeholders to align, e.g. between Sales, Product, Customer
    • Supports successful onboarding of regionally managed customer implementations in country
    • Establishes implementation plans and develops processes which will result in overall KPI improvements
    • Monitors and steers on country implementation KPIs and delivery against defined targets
    Requirements :
    • Minimum 5 years experience or good knowledge in AFR, OFR, CDZ operation
    • Logistics business background, Product and Operations know-how
    • Good communicative, analytical and administrative skills
    • Good organizational skills to manage multiple projects and deadlines
    • Experience in leading meetings and facilitating training
    • Strong coaching and people development skills
    • Ability to prioritize task
    • Ability to travel
    • Good communication and interpersonal skill are mandatory
    • Willing to be placed in Soewarna Business Park, Soekarno Hatta Airport area (free shuttle bus are provided at Bekasi, Blok M, Rawamangun, Tangerang and UKI meeting points)
    All Applications will be treated in the strictest of confidence
    Only short listed candidates will be notified
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    Deskripsi Perusahaan

    At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Working for DHL Global Forwarding means working for the global market leader in air and ocean freight. At DHL Global Forwarding, our expertise lies in the fast and flexible transportation of goods and merchandise across all continents. We not only supply comprehensive international logistic services, but also play an active role in reducing C02 emissions as seen in our Go Green product portfolio.

    Review ( PT DHL Global Forwarding Indonesia )

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