Customer Support Officer

    Simpan

    id.jobsdb.com

    Description :

    • Responsible for giving the best service to the customers.
    • Give the update information to customers related to update marketing plan clearly.
    • Serves customer by providing service information; resolving service problem.
    • Handling customer complaints and following up to all related parties accordingly.
    • Provide realistic and creative resolution as necessary.
    • Propose, share, and help provide strategies based on insights provided.
    • Build and maintain customer relationships: Maintain good relationships and community building efforts with customers.
    • Effectively manage large amount of incoming calls.

    Requirement :

    • Female, age 20 - 30 years old
    • Candidate must possess at least a Bachelor's Degree, any field
    • Have experiences handling customers' complains and administrative tasks
    • Have service oriented attitude towards customers
    • Excellent communication skill in English, both oral and written, is an advantage
    • Able to work under pressure, independently and in a team
    • Fresh graduates/ Entry level applicants are encouraged to apply
    • Full-Time position(s) available
    • Able to start work immediately

     

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    Netzme Indonesia

    Netzme Indonesia

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    Kota Kasablanka, South Jakarta, Special Capital Region of Jakarta, Indonesia

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