Training Specialist

DESKRIPSI PEKERJAAN

 
Requirements :

• Candidate must possess at least a Diploma, Bachelor's Degree,
• Required skill(s): training, Management.
• Required language(s): English, Bahasa Indonesia
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Supervisor / Coordinators specializing in Training & Development or equivalent.
• Experience to design and execute customer service new hire program
 
Job Description:

• Responsible for the professional development of the customer service staff. Designs and implements programs to improve performance and efficiency
• Responsible for performing training needs assessments, designing and delivering programs and learning materials and for managing all phases of training interventions.
• Responsible for conducting new hire training
• Conducts customer service training as well as training in other various areas (including personal development skills).
• Design, Execute, review and improve new hire training program
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Deskripsi Perusahaan

GO-JEK adalah salah satu perusahaan paling innovatif di Jakarta, dengan berbagai penghargaan, termasuk juara pertama Global Enterpreneurship Program Indonesia. Kami pioneer dalam memberdayakan Ojek terpercaya di Jakarta melalui teknologi mobile dan online. Kami menghubungkan pelanggan Jakarta dengan driver kami yang  melayani pesanan transport, kurir, dan juga belanja (shopping) dengan jumlah armada terbesar di Jakarta. Selain pelanggan perorangan, kami juga melayani puluhan Corporate Customer untuk melayani kebutuhan kurir mereka.