Credit Controller



    • Candidate must possess at least a Bachelor's Degree, any field.
    • Required skill(s): Credit And Collection.
    • Numerical skills.
    • Credit analysis and debt collection skills.
    • Software skills (Word, Excel, PowerPoint, etc.).
    • Communication skills (English and local language), spoken and written.
    • Telephone handling skills.
    • Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
    • Makes timely and appropriate choices based on accurate analysis and experience.
    • At least 1 year(s) of working experience in the related field is required for this position.
    • Preferably Staff (non-management & non-supervisor)s specializing in Finance - General/Cost Accounting or equivalent.
    • Full-Time position(s) available.
    Role Summary:
    Ensure collection of receivables and to reduce bad debts through vigilant monitoring of debtor accounts.
    Main Responsibilities:
    • Maximise collection of payment from all customers in a timely and professional manner.
    • Spend at least 90% working time on collection calls
    • Interface with big, medium and small size customers to actively and aggressively solve credit and billing problems in a timely manner
    • Ensure special billing requests by Enterprise customers are met, e.g. costing, shipper reference, etc.
    • Liaise to prepare billing adjustments for processing by the billing team
    • Keep the above informed of collection difficulties
    • Retrieve invoices and/or airway bills on request and send to customers.
    • Engage in direct collection of receivables
    • Research unallocated cash for posting to debtor ledger.
    • Maintain efficient records of collection activities.
    • Monitor credit accounts and report delinquent customers to Credit Control Supervisor for review and action.
    • Assist in the dispatch of invoices, airway bills, reminders and finance charge letters.
    • Co-ordinate with related billing & sales parties to resolve billing discrepancies within 24 hours.
    • Monitor credit limit of accounts to ensure proper action is taken
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    Deskripsi Perusahaan

    DHL Express is a group of Deutsche Post DHL. Our head quarter is located in Germany.  We are present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 100,000 employees, we provide solutions for almost an infinite number of express courier needs.
    DHL Express has been operating in Indonesia since 1973. Beginning in 1982, DHL's operations in Indonesia have been carried out by PT. Birotika Semesta. Today, PT Birotika Semesta/DHL Express is the largest air express company in Indonesia, with 90 outlets, 740 employees and is supported by a fleet of 300 vans equipped with radio communications. DHL Express not only delivers documents, packages and freight, but also provides value-added services to its customers through a variety of logistic solutions.