Customer Care Quality Asssurance

    Ditayangkan 19/November/2016

    Simpan0

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN


    Requirements :

    • Candidate must possess at least a Diploma, Bachelor's Degree,
    • At least 3 year(s) of working experience in the related field is required for this position.
    • Preferably Supervisor / Coordinators specializing in Customer Service/Service Experience or equivalent.
    • Experience to lead customer service quality assurance team based on COPC standard
    • Strong analytical skills and attention to detail, with ability to multi-task
    • The ability to embrace and continually adapt to change
     
    Job Description:

    • Responsible for setting the quality standards for customer care
    • Provides feedback to assist in the creation of quality standards, performance improvement goals and the development of training programs
    • Analyzes team scores and identifies training and improvement priorities
     

    Tutup pada 03/December/2016

    Anda perlu masuk untuk melamar pekerjaan ini

    Lowongan pekerjaan ini kemungkinan telah berakhir.

    Address

    PT Gojek Indonesia, Bangka, South Jakarta City, Special Capital Region of Jakarta, Indonesia

    Melamar ke Pekerjaan