Process Improvement Specialist

DESKRIPSI PEKERJAAN

Requirements :

• Candidate must possess at least Bachelor's Degree,
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Supervisor / Coordinators specializing in Training & Development or equivalent.
• Experience to analyze cust service performance data and also project management
• Strong analytical, oral communication, and technical writing abilities, as well as flexibility and proficiency with computer hardware and software.

Job Description:
 

• Consultant to a business or organization, evaluating, planning, and implementing improvements in business processes and practices
• Lead process improvement initiatives to deliver efficiencies and benefits to internal and external customers
• Identify improvement opportunities and manage improvement requests from the business
• Coach and support project team members
• Facilitate improvement projects by collecting and interpreting data
 
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Company Description

GO-JEK adalah salah satu perusahaan paling innovatif di Jakarta, dengan berbagai penghargaan, termasuk juara pertama Global Enterpreneurship Program Indonesia. Kami pioneer dalam memberdayakan Ojek terpercaya di Jakarta melalui teknologi mobile dan online. Kami menghubungkan pelanggan Jakarta dengan driver kami yang  melayani pesanan transport, kurir, dan juga belanja (shopping) dengan jumlah armada terbesar di Jakarta. Selain pelanggan perorangan, kami juga melayani puluhan Corporate Customer untuk melayani kebutuhan kurir mereka.