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DESKRIPSI PEKERJAAN

Kelly Services is currently recruiting on behalf our respected client in the Consumer /Corporate Electronic industry based in Jakarta, who is currently looking a professional to join their team as Service Engineer.
 
Responsibilities:
  • Provide service contract and extended warranty post-sales customers
  • Deliver monthly report on product failures (AV Product) - return merchandise authorization (RMA)
  • Provide technical advice regarding technology and engineering of our products (AV Product) to promote, support, and service the sale of our products.
  • Provide installation and support services to customers.
  • Provide technical advice and knowledge to Sales Team and clients/potential client to resolve product (AV Product) or service requests
  • Support sales representatives by providing technical knowledge to clients and potential clients through training.
  • Coordinate the RMA of customer’s returned material for replacement or repair.
  • Provide technical training to customers and dealers.
  • Provide support in both pre and post-sales.
  • Travel to customer sites as needed to coordinate duties listed above.
  • Complete applicable administration in relation to the above related activities.
  • Ad-hoc duties assigned from time to time
Requerment :
  • Having experience for 4-5 years in the AV Industry (Customer Service Department)
  • Related: Experience in AV System Repair/Troubleshooting – Min 2-3 years
  • Having strong communication skills: oral, written, presentation, facilitation
  • Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
  • Technical understanding with ability to translate into business concepts
  • Ability to work under pressure; handle stressful situations in a calm manner
  • Must be detail-oriented with excellent troubleshooting and problem-solving abilities.
 
If you are confident, consider you can meet our requirements and want to take challenge and grow with us, please send your complete resume/curriculum vitae (CV) with recent photograph, and current & expected salary with subject SE 
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Deskripsi Perusahaan

As a global leader in providing workforce solutions, Kelly Services, Inc. (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.  Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners.  Revenue in 2014 was $5.6 billion.  Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
 
 

Review ( PT Kelly Services Indonesia (Recruitment Firm) )


  1. 5
Current Employee
Gaji & Benefit
  1. 5
Work/Life Balance
  1. 4
Senior Manajemen
  1. 5
Nilai & Budaya
  1. 4
Jenjang Karir
  1. 4
Pros

Berbagai macam tunjangan untuk karyawan diberikan kepada karyawan dan lengkap misalnya tunjangan kesehatan, tunjangan makan, dan tunjagan untuk dinas luar kota.

Cons

Kadang pemotongan gaji yang tidak seimbang dari atasan karena alasan tertentu dan alasan yang kurang jelas sehingga banyak karywawan yang protes.