Technical Service Engineer

    Ditayangkan 07/November/2016

    Simpan0

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    Kelly Services is currently recruiting on behalf our respected client in the Consumer /Corporate Electronic industry based in Jakarta, who is currently looking a professional to join their team as Service Engineer.
     
    Responsibilities:
    • Provide service contract and extended warranty post-sales customers
    • Deliver monthly report on product failures (AV Product) - return merchandise authorization (RMA)
    • Provide technical advice regarding technology and engineering of our products (AV Product) to promote, support, and service the sale of our products.
    • Provide installation and support services to customers.
    • Provide technical advice and knowledge to Sales Team and clients/potential client to resolve product (AV Product) or service requests
    • Support sales representatives by providing technical knowledge to clients and potential clients through training.
    • Coordinate the RMA of customer’s returned material for replacement or repair.
    • Provide technical training to customers and dealers.
    • Provide support in both pre and post-sales.
    • Travel to customer sites as needed to coordinate duties listed above.
    • Complete applicable administration in relation to the above related activities.
    • Ad-hoc duties assigned from time to time
    Requerment :
    • Having experience for 4-5 years in the AV Industry (Customer Service Department)
    • Related: Experience in AV System Repair/Troubleshooting – Min 2-3 years
    • Having strong communication skills: oral, written, presentation, facilitation
    • Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
    • Technical understanding with ability to translate into business concepts
    • Ability to work under pressure; handle stressful situations in a calm manner
    • Must be detail-oriented with excellent troubleshooting and problem-solving abilities.
     
    If you are confident, consider you can meet our requirements and want to take challenge and grow with us, please send your complete resume/curriculum vitae (CV) with recent photograph, and current & expected salary with subject SE 

    Tutup pada 07/December/2016

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    Address

    Mayapada Tower, Karet, DKI Jakarta, Indonesia

    Kesimpulan Review

    Pros
    • Lingkungan yang mendukung dalam kerja sama tim maupun individu dengan rekan kerja yang pengertian dan nyaman tidak menjatuhkan antara satu dengan yang lain.
    • Berbagai macam tunjangan untuk karyawan diberikan kepada karyawan dan lengkap misalnya tunjangan kesehatan, tunjangan makan, dan tunjagan untuk dinas luar kota.
    Cons
    • Diskripsi tugas karyawan yang tidak jelas layaknya pekerjaan yang serabutan dan kurang terarah dari manajemen perusahaan yang kurang rapi dan teratur.
    • Kadang pemotongan gaji yang tidak seimbang dari atasan karena alasan tertentu dan alasan yang kurang jelas sehingga banyak karywawan yang protes.

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