Technical Customer Service - Flexible Packaging



    • To educate customers by all means such as training, application, trial/testing in the customer premise; including report generation on technical service visit/activities, trial result,  troubleshooting and technical service for customers
    • To ensure the quality of products & services that delivered to the customers, to ensure his Technical Support meets/exceeding the customer’s requirements
    • To build sound relationship with related department at customers, to develop network relationship, such as with OEM & OMM
    • To liaise with regional TCS in order to transfer the product-knowledge and product roll-out for sales team
    • To maintain technical database and documents (TDS, MSDS) to be updated and treat it as confidential
    • To maintain laboratory testing equipment and supporting machines and tools in the proper condition, including scheduling and execution for calibration and/or regular maintenance
    • Bachelor's Degree in Mechanical, Electrical or Chemical Engineering.
    • At least 1 year working experience from a Packaging Industry
    • Good English communication skills
    • Willing to travel extensively across East Java

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    Kesimpulan Review

    • Gaji pokok serta fasilitas tunjangan yang diberikan oleh perusahaan sudah cukup menunjang kebutuhan. Worklife balance yang seimbang juga sangat membantu dalam menyeimbangkan karir serta kehidupan.
    • Tanggung jawab cukup besar tetapi hal ini tidak terlalu menjadi masalah karena perusahaan juga sudah menyeimbangkannya dengan memberikan fasilitas dan benefit yang baik kepada para karyawannya.


    Jl Letjen TB Simatupang Kav 26 Cilandak Barat, Cilandak Jakarta Selatan 12430 DKI Jakarta

    Deskripsi Perusahaan

    Henkel operates worldwide with leading brands and technologies in three business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies.
    Founded in 1876, Henkel holds globally leading market positions both in the consumer and industrial businesses with well-known brands such as Persil, Schwarzkopf and Loctite.
    Henkel, headquartered in Düsseldorf / Germany, has some 47,000 employees worldwide and counts among the most internationally aligned German-based companies in the global marketplace.
    Henkel has three globally operating business sectors:

    Laundry & Home Care    
    Beauty Care
    Adhesive Technologies

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