www.jobstreet.co.id

DESKRIPSI PEKERJAAN

Requirements :
  • Excellent Command over English – Written and Verbal (Must)
  • Bachelor Degree (S1) graduate from any discipline
  • Min. 2 year experience in Trainer and Business Process in Call Center or Customer Service
  • Able to correspondence and prepare documents in English
  • Have experience in audit process
  • Proficient with computer literacy, Ms. Office (Familiar with Excell Formulas) and reporting
  • Ability to be focused and organised
  • Good communication
  • Energetic
 
Responsibilities :
  • Leads the design, development and implementation of new or changed Enterprise business processes using proven process improvement methodologies
  • Runs queries to obtain supporting data/metrics for impact analyses
  • Analyzes and manipulates data in Excel for presentations and metrics tracking
  • Performs other related duties and projects as assigned.
  • Attends required training as needed.
 
 
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Deskripsi Perusahaan

Teleperformance is the global leader in outstanding customer service management.
 
Established in 2003, Teleperformance Indonesia offers end-to-end Contact Center Solutions, Visa Application Center Services, Business Center Management (Walk-in Center) and Club Management from key locations throughout Indonesia.

Review ( PT Telemarketing Indonesia )


  1. 3
Current Employee
Gaji & Benefit
  1. 5
Work/Life Balance
  1. 3
Senior Manajemen
  1. 3
Nilai & Budaya
  1. 3
Jenjang Karir
  1. 3
Pros

Perusahaan yang cukup memperhatikan karyawannya. Fasilitas yang diberikan tergolong lengkap. Tunjangannya juga cukup bervariatif dan memuaskan. Ada tunjangan pulsa juga.

Cons

Tidak adanya kejelasan mengenai status kepegawaian. Masih menggunakan sistem outsourcing sehingga kita tidak tahu sampai kapan kita akan dipekerjakan di perusahaan ini.